Calibration Technician

Eurofins; San Jose (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins is hiring a Field Service Technician I/II in San Jose, CA. The role performs calibrations and preventive maintenance on pipettes and small laboratory equipment, travels to customer sites, troubleshoots issues, and maintains parts inventory while upholding GDP and company SOPs.

Candidates should have a related science degree, be able to travel up to five days weekly, hold a valid driver’s license, and communicate clearly with clients and team members.

Qualifications

• Two- or four-year degree in a related science field plus 0–1 years (FSE I) or 1–3 years (FSE II) experience
• Ability to work in the US without sponsorship
• Physical ability to lift and transport equipment and work in various lab environments
• Clear, respectful, timely verbal and written communication
• Experience with technical troubleshooting and problem solving
• Self-motivated and proactive
• Valid driver’s license and clean driving record
• Ability to travel within customer territory up to 5 days per week; overnight travel as needed

Responsibilities

• Perform calibrations/qualifications and preventative maintenance on pipettes and small lab instruments
• Travel to customer sites to perform calibrations and PMs
• Troubleshoot and repair various small lab equipment in field and lab
• Manage personal parts inventory
• Provide feedback to Manager on issues impacting service delivery and turnaround times
• Complete administrative paperwork and reports promptly and accurately
• Follow GDP and SOPs; ensure training remains current
• Communicate effectively with clients and internal/external parties
• Maintain client confidentiality

Skills

Field service

Troubleshooting

Communication

Driving

Travel readiness

Education

Related science degree

Job description

Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Company Description
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

The FSE I/II performs Calibrations/Qualifications, Preventative Maintenance and Repairs on pipettes and various types of small laboratory instrumentation.

Responsibilities

• Perform calibration/qualification and preventative maintenance in the lab on single channel and multi-channel pipettes.
• Travel to customer sites to perform pipette calibrations and PM’s as necessary.
• Perform troubleshooting and repair of various types of small laboratory equipment both in the field and in the lab.
• Manage personal parts inventory effectively.
• Provide feedback to Manager regarding any issue impacting service delivery, particularly issues impacting turnaround times.
• Complete administrative paperwork and reports promptly and accurately.
• Follow good documentation practices (GDP) as applicable to daily activities.
• Contact customers on time and schedule service efficiently.
• Adhere to environmental health and safety guidelines.
• Effectively communicate with clients and other internal and external parties.
• Follow Eurofins work policies and all applicable SOPs. Ensure that training on both remains current.
• Maintain client confidentiality, specifically if information about the customer is obtained from sources other than the customer (e.g. complainant, assessors).
• Act impartially within the management system.
• Perform other tasks as assigned by Management.

Qualifications

Requirements

• Two- or four-year degree in a related science field (e.g., chemistry, analytical chemistry, electronic engineering, biotechnology, or similar) plus 0-1 years (FSE I) or 1 to 3 years (FSE II) experience in a related field, preferably as a Field Service Technician
• Ability to work in the US without immediate or potential future sponsorship
• Physical ability to lift and transport equipment and perform tasks in various lab environments
• Clear, respectful, and timely verbal and written communication
• Experience with technical troubleshooting and problem solving
• Must be self-motivated and proactive
• Valid drivers license
• Clean driving record
• Ability to travel within customer territory up to 5 days per week Monday-Friday. Overnight travel as needed.

Additional Information

Working schedule will be Full-Time, First Shift, M-F 8am-4pm. Candidates currently living within a commutable distance of San Jose, CA are encouraged to apply. No relocation assistance will be given. This position is NOT remote.

What We Offer

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.