Calibration Operations General Manager

Instrumentation Technical Services; Pennsylvania; On-site; USD 120,000 - 180,000; Full time

Job summary

ATS is seeking a General Manager for our Calibration Department based in West Chester, PA. Reporting to the Regional Calibration Director, East, you will drive growth and profitability for the West Chester location and lead a cross‑functional team to deliver engineering and quality outcomes.

You will develop forecasts, budgets, and growth plans, influence stakeholders, and ensure a culture of safety and operational excellence across on‑site and off-site activities.

Responsibilities

• Responsible for the full P&L of the market, the GM will develop annual plans, manage financial performance throughout the year, and oversee expenses
• Lead department staff development and succession planning, setting goals and objectives and arranging training opportunities
• Connect and communicate with team members regularly to foster a positive environment and an engaged workforce
• Partner with the corporate revenue generation team to plan and implement business development & sales strategies to scale business
• Develop and implement annual plans focused on increasing business, assessing staffing needs and spatial constraints
• Work closely with team members to effectively manage operational overhead
• Perform calibrations out of the Temecula location
• Work with Quality team to ensure adherence to 17025 standards
• Take corrective action on nonconforming customer issues assuring implementation of sustainable solutions
• Partner with corporate support functions including Finance and Accounting, HR, IT, Safety and Legal
• Lead safety and ensure compliance with all laws, policies, regulations, and easement terms governing work on and off site and help our customers achieve success
• Establish and maintain effective working relationships within the department, company, and industry; maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities

Job description

ATS is seeking a General Manager for our Calibration Department based in West Chester, PA. Reporting to the Regional Calibration Director, East, you will drive growth and profitability for the West Chester location and lead a cross‑functional team to deliver engineering and quality outcomes.

You will develop forecasts, budgets, and growth plans, influence stakeholders, and ensure a culture of safety and operational excellence across on‑site and off-site activities.