Calibration Manager

CAL-TEK 2000 INC; North Billerica (MA); On-site; USD 110,000 - 140,000; Full time

Job summary

CAL-TEK 2000 INC, a leader in calibration services, seeks a Lab Manager to lead our North Billerica, MA team. You will oversee calibration operations, ensure quality and safety, and partner with customers to deliver precise service.

Ideal candidates bring 5+ years in calibration with at least 3 years in a supervisory role, a relevant degree, strong communication, and a track record of driving performance and growth in a client-focused environment. Travel up to 25% may be required.

Qualifications

• High School diploma or equivalent; higher degree preferred.
• 5+ years of calibration experience with minimum 3 years in leadership.
• Strong communication and client-facing collaboration abilities.

Responsibilities

• Provide leadership and guidance to calibration technicians and staff.
• Manage calibration services, schedules, safety, and quality initiatives.
• Coordinate with customers to plan, support, and deliver calibration work.
• Assist sales teams with marketing and promotion of services.
• Ensure resources meet customer requirements and drive growth opportunities.

Skills

Lab management

Supervisory experience

Client relations

Communication

Education

High School diploma or equivalent

Associate/Bachelor's degree preferred

Job description

Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.Cal-Tek, a wholly owned subsidiary of ATS, is seeking a Lab Manager to be based at the N. Billerica, MA location. Cal-Tek offers In-Lab and On-site calibration and repairs services for all types of electrical, electronic, mechanical and laboratory equipment.Position Summary:The Lab Manager is an operational leadership role within our Calibration segment, responsible for planning, coordination, evaluation and supervision of all technical and operational activities and team members at our North Billerica, MA location. This role will also be responsible for performing calibration services and must have the applicable technical acumen for doing so. This is an exciting opportunity to expand ATS’s calibration services footprint in the Boston area market.Responsibilities:Provide leadership and guidance to technicians and other employees in their day‑to‑day responsibilitiesManage all calibration services and related supplies with a focus on quality, safety, and complianceWork directly with customers to coordinate, support, and deliver calibration servicesAssist inside and outside sales teams with the marketing and promotion of calibration servicesManage agreements related to the delivery of calibration services and the purchase of supplies and equipmentEnsure resources are in place to meet customer requirements and service commitmentsEvaluate department performance and identify growth and expansion opportunitiesMaintain hands‑on technical capability, including the ability to calibrate most equipment assigned to the departmentAuthorized to manage staff performance in alignment with company policyLead, train, and develop calibration staff to meet departmental and company objectivesRequired Experience and Skills:High School diploma or equivalent; Associate’s or Bachelor’s degree preferred5+ years of related experience in the calibration of precision measurement or test equipment with a minimum of 3 years’ experience in a supervisory or management capacityRelevant experience or demonstrated capability managing a team including hiring, establishing goals/metrics, and coaching for strong performanceExperience in a growth-oriented business is strongly preferredResults-oriented, proactive, and ability to balance multiple deliverables to drive financial successClient-centric mindset with experience engaging with a variety of client contacts and maintaining strong relationshipsExcellent communication and interpersonal skills with demonstrated ability to develop high-performing teamsContinuous improvement and efficiency-focused leadershipAdditional Requirements:Ability and willingness to work 40 hours (and overtime as needed) to meet customer demands and schedules Ability and willingness to fly and/or drive to client sites, tradeshows, or other company sponsored events up to 25% Clean driving record and ability to pass a background check and drug screening Physical Requirements:Ability to lift up to 60lbsManeuvering to and around equipmentBending, kneeling, stooping, and reachingClimbing stepstools or laddersThe physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to ensure individuals with disabilities perform the essential functions.EOE/AA/M/F/Vet/DisabilityATS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, age, national origin, disability, veteran status, or any other protected characteristic as established by law.U.S. Persons” Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (“ITAR”). Accordingly, the company will consider only “U.S. Persons” for this position. A “U.S. Person” includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., “green card” holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.