Calibration Laboratory Logistics Coordinator

Illinois Tool Works; Hopkinton (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading manufacturing company in the Boston area is seeking a highly motivated Calibration Laboratory Logistics Coordinator to manage supply chain operations. The role involves coordinating calibration equipment, ensuring customer satisfaction, and working in a fast-paced environment. Ideal candidates will have logistics experience and strong organizational skills.

Qualifications

• 3+ years of experience in customer service or logistics coordination.
• Ability to work with little supervision and track multiple processes.
• Proficiency in Windows.

Responsibilities

• Responsible for managing orders and stocking of materials.
• Plan and track flow of shipments to meet department metrics.
• Communicate with suppliers on supply chain issues.

Skills

Customer Service

Logistics Coordination

Organizational Abilities

Communication Skills

Interpersonal Skills

Education

Associate degree in related fields

Tools

Microsoft Office

ERP systems

Job description

Job Description:

We're looking for a highly motivated Calibration Laboratory Logistics Coordinator to join our Instron team! The coordinator is responsible for supporting all aspects of the calibration laboratories supply chain. As a logistics coordinator, customer satisfaction is a priority, as this is how the business remains successful. The logistics coordinator is well-versed in supply chain principles and practices. Interfacing with Calibration technicians daily to answer questions, concerns and notifying them of any delays in the delivery schedule is essential to the position.

Responsibilities:

• Responsible for supporting all processes involved in a supply chain. This can include managing orders, arranging stocking of materials, and equipment to ensure they meet field personnel’s needs

• Plan and track flow of shipments to meet department metrics and expectations

• Communicate with suppliers and field personnel on supply chain related issues

• Process incoming equipment into the laboratory and distribute accordingly

• Update electronic records of received/processed equipment by using the calibration lab database

• Coordinate outside laboratory services for the calibration of equipment

• Coordinate with laboratory staff on the processing of calibrations to meet customer's schedules

Qualifications:

• 3+ years of experience in customer service or logistics coordination

• Ability to work with little supervision and track multiple processes

• Outstanding organizational and coordination abilities

• Excellent communication and interpersonal skills

• Proficiency in Windows, Microsoft Office, and working knowledge of ERP systems

• Ability to work in a fast-paced environment

• Ability to lift 50 pounds

Working Conditions:

Plant environment with some exposure to grease, dirt, noise, and operational equipment. Some lifting required (up to approximately 100 pounds – using assistance to lift over 40 pounds).

Education:

3+ years of related experience in customer service, or logistics environments.

Associate degree in related fields or equivalent experience

Reports to Calibration Lab Operations Manager