Calibration Engineer

GE HealthCare; Fort Wayne (IN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

GE HealthCare seeks an MR Calibration Engineer to calibrate and service MR systems at customer sites. You will lead calibration activities, train others when needed, and ensure high customer satisfaction during installation and upgrades.

The role requires onsite work, travel, and after-hours availability. Successful candidates will have engineering credentials, strong communication skills, and hands-on experience with calibration tools, documentation, and problem-solving in field settings.

Qualifications

• Bachelor’s/Associate degree in engineering or related field; or equivalent experience.
• Experience interfacing with internal and external customers in a solution-based process.
• Experience with Web applications and Microsoft Office products.
• Must comply with vendor credentialing requirements.
• Must have a valid Driver’s License.
• Willingness to work after hours and occasional weekends as needed.
• Up to 50% overnight travel, depending on location.
• Legal authorization to work in the U.S. (no visa sponsorship).

Responsibilities

• Serve as GE HealthCare’s calibration engineer to assigned customers to lead, troubleshoot and complete calibration of MR systems.
• Maintain tools and test equipment and ensure they are calibrated.
• Proactively communicate status to Account Community throughout the calibration phase.
• Maintain timely closure of all service activities and administrative tasks.
• Utilize escalation processes with regional/national support to resolve issues promptly.
• Support local service teams with maintenance, field modifications and after-hours coverage, as needed.

Skills

Customer communication

Problem solving

Project coordination

Self management

Limited supervision

Education

Electrical/Mechanical/Biomedical engineering degree

Military Externship Program

High School Diploma with 4+ years servicing electronic equipment

Tools

Web applications

Microsoft Office

Job description

Job Description Summary

As an MR Calibration Engineer, you will perform Calibration and Service on our life-changing medical equipment for the MR modality. After completion of accelerated GEHC MR Trainings and On the Job Training, you will lead and be the Subject Matter Expert (SME) on Calibration of MR Systems and Upgrades with MRFEs. You are the primary GE HealthCare’s face to the customer throughout the Calibration phase. You are responsible for calibrating, testing, and troubleshooting of MR equipment during installation phase and drive customer satisfaction.

This role requires the candidate to work onsite at customer locations. To provide onsite customer support, a company car will be provided, and the candidate needs to be willing to work in the Fort Wayne IN area as well as extended travel outside of the area.

Job Description

Roles and Responsibilities:

• Under minimal supervision, serve as GE HealthCare’s calibration engineer to assigned customers to lead, troubleshoot and complete Calibration of designated MR systems and New Product Introduction (NPI) in a timely manner.

• Maintain tools and test equipment properly and ensuring they are calibrated.

• Proactively engage and communicate with Account Community to ensure they are aware of status of calibration throughout the phase for their designated customers.

• Keep up to date on administrative responsibilities such as maintaining timely closure of all Service Activities in a timely manner.

• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve system issues in a timely manner.

• When not scheduled for Calibrations, support the local service teams with Service calls, Preventative Maintenance and Field Modification Instruction as needed.

• May assist and/or train less experienced MR Field Engineers during Calibration.

Required Qualifications:

• Bachelor’s or Associate’s degree in Electrical Engineering, Mechanical Engineering, Biomedical Engineering, or related field; or Military Externship Program; or High School Diploma/GED and a minimum 4 years of experience servicing electronic equipment.

• Experience interfacing with both internal team members and external customers as part of a solution-based process.

• Experience with Web applications as well as Microsoft suite of products.

• Must comply with vendor credentialing requirements

• Must have and maintain a valid Driver’s License.

• Willingness to be available after hours, occasional weekends for critical issues as necessary.

• Up to 50% overnight travel required. Dependent on geographical location or the need of the business.

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Special Physical Requirements:

• Able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.

• Able reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.

• Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision, and depth perception.

• Candidate MUST seek assistance from another GEHC employee if there are no lift aids available and the item is greater than 50 lbs.

Desired Qualifications:

• Soldering experience.

• Ability to work with limited supervision.

• Highly organized with ability to manage own schedule.

• Experience working with project managers.

• Experience reading blueprints, equipment schematics.

• Adaptability.

• Strong problem-solving skills.

#LI-CLM

#LI-Remote

#LI-Onsite

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided:

Yes