Calibration Engineer

GE HealthCare; California (MO); On-site; USD 69,000 - 104,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

GE HealthCare seeks an MR Calibration Engineer to lead calibration of MR systems and upgrades during installation, acting as SME to customers. You will calibrate, test, and troubleshoot equipment, ensuring customer satisfaction and timely completion of service activities.

Role requires onsite work at customer locations with up to 50% travel, including LA area and beyond. A technical degree or equivalent experience, strong communication, and teamwork are essential for success.

Qualifications

• Bachelor’s or Associate’s degree in Electrical, Mechanical or Biomedical Engineering or related field, orMilitary externship, or HS diploma with 4+ years servicing electronic equipment.
• Experience interfacing with customers and internal teams in a solution-based process.
• Must have valid Driver’s License and US work authorization.

Responsibilities

• Lead, troubleshoot and complete calibration of designated MR systems and NPI.
• Maintain tools and test equipment, ensuring calibration.
• Communicate status to Account Community and manage service activities.
• Support service teams with calls, preventive maintenance and field modifications.
• Assist and/or train less experienced MR Field Engineers during calibration.

Skills

Customer interfacing

Problem solving

Strong communication

Organized

Education

Electrical/Mechanical/Bioengineering degree

Military externship program

High School Diploma + 4 years experience

Tools

Web applications

MS Office

Job description

Job Description Summary

As an MR Calibration Engineer, you will perform Calibration and Service on our life-changing medical equipment for the MR modality. After completion of accelerated GEHC MR Trainings and On the Job Training, you will lead and be the Subject Matter Expert (SME) on Calibration of MR Systems and Upgrades with MRFEs. You are the primary GE HealthCare’s face to the customer throughout the Calibration phase. You are responsible for calibrating, testing, and troubleshooting of MR equipment during installation phase and drive customer satisfaction.

This role requires the candidate to work onsite at customer locations. To provide onsite customer support, a company car will be provided, and the candidate needs to be willing to work in the Los Angeles CA area as well as extended travel outside of the area.

Job Description

Roles and Responsibilities

• Under minimal supervision, serve as GE HealthCare’s calibration engineer to assigned customers to lead, troubleshoot and complete Calibration of designated MR systems and New Product Introduction (NPI) in a timely manner.
• Maintain tools and test equipment properly and ensuring they are calibrated.
• Proactively engage and communicate with Account Community to ensure they are aware of status of calibration throughout the phase for their designated customers.
• Keep up to date on administrative responsibilities such as maintaining timely closure of all Service Activities in a timely manner.
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve system issues in a timely manner.
• When not scheduled for Calibrations, support the local service teams with Service calls, Preventative Maintenance and Field Modification Instruction as needed.
• May assist and/or train less experienced MR Field Engineers during Calibration.

Required Qualifications

• Bachelor’s or Associate’s degree in Electrical Engineering, Mechanical Engineering, Biomedical Engineering, or related field; or Military Externship Program; or High School Diploma/GED and a minimum 4 years of experience servicing electronic equipment.
• Experience interfacing with both internal team members and external customers as part of a solution-based process.
• Experience with Web applications as well as Microsoft suite of products.
• Must comply with vendor credentialing requirements
• Must have and maintain a valid Driver’s License.
• Willingness to be available after hours, occasional weekends for critical issues as necessary.
• Up to 50% overnight travel required. Dependent on geographical location or the need of the business.
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Special Physical Requirements

• Able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.
• Able reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.
• Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision, and depth perception.
• Candidate MUST seek assistance from another GEHC employee if there are no lift aids available and the item is greater than 50 lbs.

Desired Qualifications

• Soldering experience.
• Ability to work with limited supervision.
• Highly organized with ability to manage own schedule.
• Experience working with project managers.
• Experience reading blueprints, equipment schematics.
• Adaptability.
• Strong problem-solving skills.

We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $69,040.00-$103,560.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes