CalFresh Community Works Program Lead

Project Open Hand Inc; San Francisco (CA); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Benefits

Job summary

Project Open Hand Inc. seeks a CalFresh Community Works Program Coordinator in San Francisco, CA to manage day-to-day participant activities and support operations. You will liaise with volunteers, partner sites, and internal staff to ensure successful engagement, skill development, and program completion.

You will guide participants, monitor progress, manage onboarding, and maintain accurate records to meet program requirements and reporting needs.

Qualifications

• Three years of experience coordinating multi-site or partner-based programs.
• Experience in participant services, workforce development, or related fields.
• Experience with databases, documentation, and reporting.
• Strong organizational and time-management skills.
• Excellent verbal, written, and interpersonal communication.

Responsibilities

• Coordinate day-to-day participant activities and program operations.
• Provide guidance, coaching, attendance review, and issue resolution.
• Monitor attendance, engagement, and progress; report concerns.
• Build relationships to support engagement and completion.
• Onboard, orient, and prepare participants for placements.
• Document records in designated systems and ensure compliance.
• Coordinate referrals with internal departments and partners.

Skills

Program coordination

Participant services

Data management

Team collaboration

Customer service

Education

Associate's or Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

Project Open Hand Inc. seeks a CalFresh Community Works Program Coordinator in San Francisco, CA to manage day-to-day participant activities and support operations. You will liaise with volunteers, partner sites, and internal staff to ensure successful engagement, skill development, and program completion.

You will guide participants, monitor progress, manage onboarding, and maintain accurate records to meet program requirements and reporting needs.