CALEA Manager (Full-Time)

City Of Statesville; Statesville (NC); On-site; USD 37,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Take Home Vehicle

Vacation

Job summary

City of Statesville Police Department seeks a CALEA Manager to ensure accreditation compliance and manage administrative duties. The role involves confidential document handling, reporting, and coordination of CALEA standards across divisions.

The position requires strong office skills, policy interpretation, and the ability to prepare accurate reports and statistics while maintaining confidentiality.

Qualifications

• Strong knowledge of modern office practices and business software.
• Ability to learn accreditation, policy management, records systems.
• Ability to interpret policies and work independently with minimal supervision.
• Ability to prepare reports, spreadsheets, and tables accurately.

Responsibilities

• Maintains confidential and specialized administrative support to ensure CALEA compliance.
• Prepares and types documents, reports, data for publication, and other material.
• Reviews records and documents for accuracy and conformance with rules.
• Manages filing system and delivers information to authorized users.
• Explains policies and procedures to employees.
• Coordinates division documentation for accreditation compliance.

Skills

Office administration

Records management

Compliance

Policy administration

Data reporting

Communication skills

Confidentiality

Education

High School Diploma or GED

Job description

Police Department Salary Range: $26.50 - $43.72 Hourly / $55,120.00 - $90,937.60 Annually

Job Overview

CALEA Manager

Police Department Salary Range: $26.50 - $43.72 Hourly / $55,120.00 - $90,937.60 Annually

FLSA Position Class: Full-Time, Non-Exempt

Work Schedule: Monday-Friday, 8:00 am-5:00 pm

Posting Closing Date: November 23, 2026, or until filled

Summary

This position is responsible for a wide variety of confidential and specialized administrative support duties to maintain compliance with CALEA standards for accredited agencies.

Essential Duties And Responsibilities

NOTE: Employee may be required to respond to a disaster, either natural or man-made, to serve the citizens of Statesville and meet the needs of the organization, which may result in the assignment of other duties and take precedence over duties described in this job description. This job description is not intended to be all-inclusive.

• Performs general office activities such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.
• Prepares, composes, and types a variety of documents, technical and statistical reports, data for publication, and other material where knowledge of format and presentation is necessary.
• Reviews and checks records, forms, and other documents for accuracy, completeness, and conformance to rules and regulations.
• Manages the filing system to find, retrieve, and make copies of information in response to requests; delivers information to authorized users.
• Explains departmental and city policies and procedures for employees.
• Coordinates police division documentation to ensure compliance with CALEA standards.
• Prepares annual administrative reports detailing use of force statistics, pursuit statistics, NARCAN usage, and disciplinary actions for the entire police department.
• Performs semi-annual inspections of the evidence facilities; performs annual audits of high-liability evidence such as guns, drugs, and money.
• Performs other duties as assigned.

Minimum Requirements

Minimum Education and/or Experience

• High School Diploma or GED.
• Applicant must be at least 18 years of age.
• Two (2) years of progressively responsible administrative, records management, compliance, law enforcement support, or related office experience involving document preparation, records maintenance, report preparation, or policy administration.
• Must meet and maintain all applicable accreditation, administrative compliance, system access, background investigation, confidentiality, information security, training, and reporting requirements outlined in Appendix F: Law Enforcement Accreditation, Administrative Compliance, and Department Reporting Standards.

Requirements

• Possession of a valid North Carolina driver’s license, or any valid driver’s license with ability to obtain a North Carolina driver’s license within 60 days of establishing a permanent residence in North Carolina.
• Successful completion of Department-required CALEA accreditation training within twelve (12) months of appointment.

Supplemental Information

Knowledge, Skills, And Abilities

• Thorough knowledge of modern office practices, administrative procedures, and business software.
• Ability to learn and maintain proficiency in the Department's accreditation, policy management, records management, electronic document-management, and other assigned computer systems.
• Thorough knowledge of the regulations and procedures to maintain accreditation with CALEA.
• Ability to interpret and apply policies and procedures.
• Ability to operate computers and other office technology and accurately enter, retrieve, and manage electronic information.
• Ability to compile, analyze, and present statistical information and prepare reports, spreadsheets, and tables with accuracy.
• Ability to maintain the confidentiality, integrity, security, and appropriate dissemination of personnel, administrative, accreditation, criminal justice, and law-enforcement-sensitive information.
• Ability to work independently in the absence of specific instructions.
• Ability to communicate ideas clearly, concisely, and effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with colleagues, other departments, supervisors, and the public.
• Ability to organize multiple projects, establish priorities, and meet deadlines with minimal supervision.

Job Related Physical Requirements

This position involves light work requiring the exertion of 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects. Physical activity related to this position may require the use of fingers and hands, climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions; vocal communication is required to express or exchange ideas by means of the spoken word and to convey detailed or important instructions to others; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, operation of equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities.

Working Conditions

The employee is not subject to adverse environmental conditions.

Equal Opportunity Employer

Benefits At A Glance

Benefits are a valuable part of your total compensation at City of Statesville. Your benefits package provides protection for you and your family with expenses shared by the city or available to you at discounted group rates. Below is a brief summary of the choices available to all eligible regular, full-time employees. Part-time employees’ benefits differ from full-time employees’ benefits and are listed below.

Our current Open Enrollment Guide for City Benefits can be found here: City of Statesville Benefits

Full-Time Employee Benefits

Health & Welfare Benefits

• Health Care Insurance PPO or HDHP/Prescription Drug Program
• Lifestyle programs (weight management, Tobacco Cessation, Stress Management)
• Telehealth Online Appointments 24/7
• Dental Insurance
• Vision Insurance
• Life Insurance
• Accidental Death and Dismemberment Insurance (AD&D)
• Flexible Spending Account (FSA)
• Dependent Care Reimbursement (DCFSA)
• Health Savings Account (HSA)
• Travel Accident Insurance
• Employee Assistance Plan (EAP)
• Tuition Reimbursement
• Secondary Language Incentive Pay
• Bereavement Leave

Retirement Benefits

• Pension Plan – NC Local Government Employee Retirement System (LGERS)
• NC 401(k) Empower
• NC Roth 401(k) Empower
• NC 401(k) Match Empower
• 457(b) Nationwide
• Roth 457(b) Nationwide
• Fireman’s Pension Fund

Time-Off Benefits

• Twelve (12) Paid Holidays
• Vacation
• Sick Leave
• School Visitation - unpaid, up to 4 hours to attend school activities.
• Military Differential Pay

Wellness Benefits

• Health Fair
• Biometric Screening
• Flu Shots
• Statesville Fitness & Activity Center (SFAC)
• Wellness Activity Calendar
• See HR for Other Fitness Center Discounts

Additional Benefits

• Take Home Vehicle (based on position)
• Working Advantage - Employee Discount Program
• Christmas Bonus (Based yearly on City Council approval)
• Employee Appreciation Picnic
• Veterans Breakfast
• Service Award Program
• Career Development (eligible departments)
• Alternative Work Arrangements available based on departmental needs
• Cellphone Discounts
• City Cell Phone (eligible positions)
• Student Loan Forgiveness (PSLF) Program

Voluntary Benefits

• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Hospital Indemnity
• Critical Illness
• Group Accident Insurance
• Whole Life Insurance
• Voluntary Supplemental Life insurance

Safety Benefits (Eligibility: based on job position)

• Boot Vouchers – yearly
• Safety Glasses – every (2) years
• Hearing Tests – yearly
• Uniforms (eligible departments)

Police Department Benefits

• Law Enforcement Officers’ Separation Allowance
• Degree Incentive
• Certification Incentive
• Specialized Unit Incentive
• Shift Differential Pay
• 401(k) 5% Contribution
• Uniform Stipend (based on position)

Part-Time Employee Benefits

• Health Fair
• Flu Shots
• Employee Appreciation Picnic
• Veteran’s Breakfast
• Service Awards
• Employee Assistance Program (EAP)
• Employee Discount Program – Working Advantage Benefits
• Biometric Screening
• 457(b) Nationwide
• Statesville Fitness & Activity Center (SFAC)
• Wellness Activity Calendar
• See HR for Fitness Center Discounts

Appendix F: Law Enforcement Accreditation, Administrative Compliance, and Department Reporting Standards states: At a minimum, employees covered by this appendix must:

• Successfully complete all required background investigation, fingerprinting, criminal history review, and security screening applicable to the position.
• Complete and maintain all required accreditation, CJIS Security Awareness, information security, records management, and other mandatory training applicable to assigned duties.
• Maintain eligibility for access to accreditation systems, departmental records, criminal justice information systems, policy management systems, administrative reporting systems, and other restricted information systems required to perform assigned duties.
• Maintain the confidentiality, integrity, security, and lawful use of accreditation files, administrative records, policy documentation, investigative information, personnel records, audit materials, criminal justice information, statistical reports, and other restricted information.
• Comply with all applicable federal, state, and local laws; CALEA standards; FBI Criminal Justice Information Services (CJIS) Security Policy; City policies; and Police Department policies governing accreditation, records retention, reporting, confidentiality, and administrative compliance.
• Coordinate, prepare, organize, maintain, and update accreditation files, proofs of compliance, policies, procedures, inspections, audits, statistical reports, and other documentation necessary to demonstrate compliance with applicable accreditation standards.
• Maintain required documentation supporting accreditation activities, inspections, audits, compliance reviews, policy revisions, training records, and administrative reporting requirements.
• Coordinate with Police Department divisions to obtain, verify, review, and maintain documentation necessary for accreditation compliance, inspections, and periodic assessments.
• Cooperate with accreditation assessments, internal audits, external audits, compliance inspections, records reviews, and other evaluations applicable to assigned responsibilities.
• Immediately report any loss of required system access, security breach, accreditation compliance issue, records integrity concern, or other event affecting the integrity or security of accreditation or administrative compliance records.
• Remain eligible to perform assigned accreditation, administrative compliance, policy management, and departmental reporting duties. Employees assigned accreditation and administrative compliance responsibilities are responsible for protecting the accuracy, integrity, confidentiality, security, and lawful maintenance of all accreditation records, compliance documentation, departmental reports, audit materials, and restricted information accessed or maintained as part of their duties. Failure to obtain, maintain, or remain eligible for required training, system access, security approval, confidentiality requirements, accreditation standards, or other applicable requirements may result in reassignment, disciplinary action, or separation from employment.
• Yes, I understand and agree
• No, I do not understand or I don't agree
• Required Question