CALEA Manager (Full-Time)

City of Statesville (NC); Statesville (NC); On-site; USD 55,000 - 91,000; Full time

Job summary

The City of Statesville (NC) seeks a CALEA Manager in the Police Department to provide confidential, specialized administrative support and ensure accreditation compliance.

The role covers data preparation, records management, and coordinating CALEA documentation to support annual reports and audits. A high school diploma and relevant experience are required, with a full-time schedule and disaster-response duties.

Qualifications

• High School Diploma or GED is required.
• Applicant must be at least 18 years old.
• Two years of progressively responsible administrative or records management experience.
• Must meet accreditation, compliance, and reporting standards per Appendix F.

Responsibilities

• Perform general office duties: typing, answering phones, filing, mailing, and handling confidential materials.
• Prepare and type documents, reports, data for publication, and formatted materials.
• Review records for accuracy and conformance to rules and regulations.
• Manage filing system and distribute information to authorized users.
• Explain department policies and procedures to staff.
• Coordinate division documentation to ensure CALEA compliance.
• Prepare annual administrative reports with statistics for the department.
• Conduct semi-annual inspections of evidence facilities and annual audits of high-liability items.
• Perform other duties as assigned.

Skills

Office administration

Policy administration

CALEA accreditation

Data analysis

Confidentiality

Communication

Independent work

Time management

Education

High School Diploma or GED

Job description

CALEA Manager

Police Department

Salary Range: $26.50 - $43.72 Hourly / $55,120.00 - $90,937.60 Annually

FLSA Position Class: Full-Time, Non-Exempt

Work Schedule: Monday–Friday, 8:00 am–5:00 pm

Posting Closing Date: November 23, 2026, or until filled

Summary

This position is responsible for a wide variety of confidential and specialized administrative support duties to maintain compliance with CALEA standards for accredited agencies.

NOTE: Employee may be required to respond to a disaster, either natural or man-made, to serve the citizens of Statesville and meet the needs of the organization, which may result in the assignment of other duties and take precedence over duties described in this job description. This job description is not intended to be all-inclusive.

• Performs general office activities such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.
• Prepares, composes, and types a variety of documents, technical and statistical reports, data for publication, and other material where knowledge of format and presentation is necessary.
• Reviews and checks records, forms, and other documents for accuracy, completeness, and conformance to rules and regulations.
• Manages the filing system to find, retrieve, and make copies of information in response to requests; delivers information to authorized users.
• Explains departmental and city policies and procedures for employees.
• Coordinates police division documentation to ensure compliance with CALEA standards.
• Prepares annual administrative reports detailing use of force statistics, pursuit statistics, NARCAN usage, and disciplinary actions for the entire police department.
• Performs semi-annual inspections of the evidence facilities; performs annual audits of high-liability evidence such as guns, drugs, and money.
• Performs other duties as assigned.

Minimum Education and/or Experience

• High School Diploma or GED.
• Applicant must be at least 18 years of age.
• Two (2) years of progressively responsible administrative, records management, compliance, law enforcement support, or related office experience involving document preparation, records maintenance, report preparation, or policy administration.
• Must meet and maintain all applicable accreditation, administrative compliance, system access, background investigation, confidentiality, information security, training, and reporting requirements outlined in Appendix F: Law Enforcement Accreditation, Administrative Compliance, and Department Reporting Standards.

Requirements

• Possession of a valid North Carolina driver’s license, or any valid driver’s license with ability to obtain a North Carolina driver’s license within 60 days of establishing a permanent residence in North Carolina.
• Successful completion of Department-required CALEA accreditation training within twelve (12) months of appointment.

Knowledge, Skills, and Abilities

• Thorough knowledge of modern office practices, administrative procedures, and business software.
• Ability to learn and maintain proficiency in the Department's accreditation, policy management, records management, electronic document-management, and other assigned computer systems.
• Thorough knowledge of the regulations and procedures to maintain accreditation with CALEA.
• Ability to interpret and apply policies and procedures.
• Ability to operate computers and other office technology and accurately enter, retrieve, and manage electronic information.
• Ability to compile, analyze, and present statistical information and prepare reports, spreadsheets, and tables with accuracy.
• Ability to maintain the confidentiality, integrity, security, and appropriate dissemination of personnel, administrative, accreditation, criminal justice, and law-enforcement-sensitive information.
• Ability to work independently in the absence of specific instructions.
• Ability to communicate ideas clearly, concisely, and effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with colleagues, other departments, supervisors, and the public.
• Ability to organize multiple projects, establish priorities, and meet deadlines with minimal supervision.

Job Related Physical Requirements

This position involves light work requiring the exertion of 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects. Physical activity related to this position may require the use of fingers and hands, climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions; vocal communication is required to express or exchange ideas by means of the spoken word and to convey detailed or important instructions to others; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, operation of equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities.

Working Conditions

The employee is not subject to adverse environmental conditions.