CalAIM Housing Case Manager — Housing Stability Advocate

Helpline-Youth-Counseling; Long Beach (CA); On-site; USD 48,000 - 64,000; Full time

Job summary

Helpline-Youth-Counseling seeks a Housing Case Manager to develop individualized service plans and coordinate housing-focused case management under CalAIM. You will assist adults and families, advocate for benefits, and connect clients with housing options, mental health services, and support programs.

Responsibilities include documenting services, coordinating with landlords, attending meetings, and educating clients on leases and budgeting.

Qualifications

• Bachelor’s degree in social services preferred; high school diploma required.
• One year of experience with homelessness, mental health, or substance use challenges.
• U.S. residency or citizenship required; ability to pass background and TB screening.

Responsibilities

• Develop and implement individualized service plans addressing barriers and goals.
• Advocate to secure benefits and resources for client self-sufficiency.
• Provide housing placements, referrals, and connections to mental health and care management.
• Document services accurately and timely as contractually required.
• Assist with vital documents (birth certificates, SSN, ID).
• Help locate housing options and liaise with landlords and property managers.
• Attend internal/external meetings and trainings; support workflow improvements.
• Maintain client contact via in-person, email, phone, and outreach attempts.
• Educate clients on leases, budgeting, and essential life skills.

Skills

Bilingual English/Spanish

Education

Bachelor’s degree in social services

High school diploma

Job description

Helpline-Youth-Counseling seeks a Housing Case Manager to develop individualized service plans and coordinate housing-focused case management under CalAIM. You will assist adults and families, advocate for benefits, and connect clients with housing options, mental health services, and support programs.

Responsibilities include documenting services, coordinating with landlords, attending meetings, and educating clients on leases and budgeting.