Cake Decorator Lead — Creative Cakes & Guest Experience

Great-American-Cookie; Broussard (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

Great American Cookies in Broussard, LA is seeking a Shift Leader/Cake Decorator to decorate cakes and cookies, supervise frontline staff, and ensure high-quality orders. You will work closely with management to deliver exceptional customer experiences while maintaining store standards.

Ideal candidates have 2-5 years in retail/food service management, 1-2 years cake decorating, and strong communication. Must be 18+, ready to multitask, and provide excellent service.

Qualifications

• 2-5 years of retail and/or food service management.
• 2-5 years of customer service.
• 1-2 years of cake decorating.
• Excellent customer service skills.
• Good verbal communication.
• Ability to multi-task.
• Attention to detail.
• Must be a team player.
• Must be 18+ years of age.

Responsibilities

• Decorate cookies and cakes with templates.
• Create custom designs based on customer specifications.
• Work closely with management to ensure all orders are completed.
• Serve customers and create an exciting experience.
• Prepare ingredients for baking and decorating.
• Operate an oven and bake ingredients within standard constraints.
• Ensure cleanliness of the store and prep areas.
• Coach and develop associates to meet operational goals.
• Operate a register and ensure cash handling procedures are followed.

Skills

Customer service

Team player

Multi-tasking

Verbal communication

Job description

Great American Cookies in Broussard, LA is seeking a Shift Leader/Cake Decorator to decorate cakes and cookies, supervise frontline staff, and ensure high-quality orders. You will work closely with management to deliver exceptional customer experiences while maintaining store standards.

Ideal candidates have 2-5 years in retail/food service management, 1-2 years cake decorating, and strong communication. Must be 18+, ready to multitask, and provide excellent service.