Cake Decorator: Custom Cakes & Premier Service

careers-rochebros; Needham (MA); On-site; USD 17,000 - 28,000; Full time

Job summary

Roche Bros bakery team in Needham, MA is seeking a motivated bakery associate. You will ensure product freshness, rotate stock, and deliver high levels of customer service at the service counter.

Responsibilities include decorating cakes, preparing orders, stocking cases, and maintaining sanitation and compliance with company guidelines. Teamwork and reliability are essential for success.

Qualifications

• Must be 18 years of age.
• Must be able to work as a team member and interact positively with customers.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

• Commit to the “Golden Rule” and work with other associates to build a strong bakery team.
• Provide premier customer service, including greeting and responding to questions, assisting at the service counter, and offering product suggestions.
• Decorate cakes/prepare product to meet customers specifications.
• Stock display cases, and keep all bakery ingredients rotated and fresh.
• Operate the Bakery department equipment safely and maintain sanitation standards.
• Complete onboarding tasks and other duties as assigned by management.

Skills

Team player

English proficiency

Follow instructions

Customer service focus

Work authorization (US)

Job description

Roche Bros bakery team in Needham, MA is seeking a motivated bakery associate. You will ensure product freshness, rotate stock, and deliver high levels of customer service at the service counter.

Responsibilities include decorating cakes, preparing orders, stocking cases, and maintaining sanitation and compliance with company guidelines. Teamwork and reliability are essential for success.