Cake Decorator: Custom Cakes & Fresh Bakery Service

Roche Bros; Natick (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Roche Bros. in Natick, MA is seeking a Bakery Associate to support daily bakery operations, provide exceptional customer service, and assist with cake decorating and product preparation. You will greet customers, help with selections, and ensure freshness and proper presentation of bakery items.

The role also involves writing on cakes, decorating, stocking, packaging, and assisting with catering orders, while maintaining sanitation standards and following company guidelines.

Qualifications

• Must be 18 years of age.
• Able to work as a team member and interact positively with customers.
• Must read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

• Greet customers and respond to questions at the service counter, offering product suggestions.
• Provide premier customer service and assist with product selection and questions.
• Follow Roche Bros. and Sudbury Farms guidelines for Cake Decorators.
• Write on cakes and prepare bakery products to meet customer specifications.
• Ice, decorate, tray, package, label, price products for island refrigerated cases, and maintain the service showcase.
• Assist with catering platter orders, wedding cakes, and delivery/set up as needed.
• Operate the bakery department mixer and maintain sanitation and product freshness.
• Stock display cases and rotate stock using FIFO; maintain equipment and work area to sanitation standards.

Skills

Team player

Customer service

English proficiency

Job description

Roche Bros. in Natick, MA is seeking a Bakery Associate to support daily bakery operations, provide exceptional customer service, and assist with cake decorating and product preparation. You will greet customers, help with selections, and ensure freshness and proper presentation of bakery items.

The role also involves writing on cakes, decorating, stocking, packaging, and assisting with catering orders, while maintaining sanitation standards and following company guidelines.