Cake Decorator: Custom Cakes & Customer Service

Roche Bros. Supermarkets; Easton (MA); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Roche Bros. Supermarkets in Easton, MA is seeking a Bakery Associate to prepare, decorate, and display fresh bakery items while delivering excellent customer service.

You will work as part of a friendly team in a fast-paced environment, following safety and sanitation standards. Responsibilities include icing, decorating, labeling, taking special orders, and assisting with catering, as well as operating bakery equipment and maintaining a clean, organized workstation.

Qualifications

• Must be 18 years of age.
• Ability to work as a team member and interact positively with customers.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Authorized to work within the U.S.

Responsibilities

• Commit to the “Golden Rule” and work with other associates to build a strong bakery team.
• Provide premier customer service, including greeting and responding to questions, assisting at the service counter, and offering product suggestions.
• Icing, decorating, traying, packaging, labeling, pricing products for island refrigerated cases, and maintaining refrigerated service showcase.
• Fill customer special orders, including catering platters and custom cake requests.
• Operate the bakery department mixer and other bakery equipment.
• Maintain high standards for product freshness and sanitation.
• Stock display cases and rotate stock using first in, first out principles.

Skills

Teamwork

Customer service

English proficiency

Job description

Roche Bros. Supermarkets in Easton, MA is seeking a Bakery Associate to prepare, decorate, and display fresh bakery items while delivering excellent customer service.

You will work as part of a friendly team in a fast-paced environment, following safety and sanitation standards. Responsibilities include icing, decorating, labeling, taking special orders, and assisting with catering, as well as operating bakery equipment and maintaining a clean, organized workstation.