Cake Decorator

Southeastern Grocers; Tavares (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Cake Decorator to join their bakery team. In this role, you'll create beautiful and delicious baked goods while ensuring customer satisfaction through excellent service. Your skills in baking and food safety will be essential as you maintain high standards of quality and freshness. This position offers a chance to work in a collaborative environment where your contributions will be valued. If you have a passion for baking and enjoy working with customers, this is the perfect opportunity to showcase your talent and creativity in a supportive and inclusive workplace.

Qualifications

• Must be 18 years of age and able to follow food safety guidelines.
• Ability to read, write, and speak English proficiently.

Responsibilities

• Decorate cakes and bakery items per customer requests.
• Maintain product freshness and quality in the bakery department.
• Ensure compliance with food safety and sanitation standards.

Skills

Customer Service

Food Safety Compliance

Baking Skills

Team Collaboration

Problem Solving

Education

High School Diploma or Equivalent

Tools

Baking Equipment

Food Handling Tools

Job description

Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

Cake Decorator

Job Purpose

Produces high quality decorated items and baked goods according to the company’s standard product offerings. Decorates cakes, pastries, cupcakes, cookies, and other bakery items. Assists in the daily operations in the bakery department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.

Essential Responsibilities

1. SERVICE: 40%
   Creates an environment that enables customers to feel welcome, important and appreciated to increase customer confidence and loyalty. Ensures the department is merchandised per plan. Delivers daily conditions that meet the company’s expectations for product availability, freshness, quality, and value. Offers product samples, answers product questions and offers customers assistance in finding or suggesting products. Ensures customer requests and special orders are fulfilled. Maintains an efficient and organized method of receiving and processing customer orders. Decorates merchandise per customer request ensuring satisfaction with all products.
2. FINANCIAL: 40%
   Completes daily and weekly tasks (communications, online training, etc.). Processes/bakes merchandise according to production guidelines; proofs products to ensure quality assurance. Reviews product quality for “sell by” dates and takes necessary action. Checks production schedule to determine variety and quantity of goods to bake. Receives and unloads delivery truck and stores products in designated area. Stocks and rotates department products to ensure freshness and date control; restocks and uses supply items efficiently to eliminate waste and maintain the lowest supply cost. Maintains awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs per policy.
3. LEADERSHIP: 10%
   Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job-specific information. Guides and empowers the team to meet or exceed the goals. Adheres to all local, state, and federal laws, and company guidelines.
4. COMPLIANCE/SAFETY: 10%
   Ensures company standards for safety, proper food handling practices, sanitation, and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, USDA, and Department of Agriculture. Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risks, or issues, and illegal activity, including robbery, theft, or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation of safety hazards within the department.

Qualifications

Minimum Qualifications

• Must be 18 years of age.
• Floater ONLY: Must be able to travel at least 80% of the time.
• Compliance with all Winn-Dixie policies and procedures.
• Ability to read, write and speak English proficiently.
• Ability to understand and follow English instructions.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

Preferred Qualifications

• High standard of integrity and reliability.
• Ability to distinguish color and contrast.

Job Tag

• Provide continuous attention to guest needs; greet, assist and thank guests in a prompt, courteous and friendly manner.
• Maintain products as needed to present appropriate quantity, quality and variety in display case.
• Offer product suggestions when appropriate.
• Maintain an efficient and organized method of receiving and processing guest orders.
• Process/bake merchandise according to production guidelines; proof products to ensure quality assurance.
• Decorate merchandise per guest request ensuring satisfaction with all products.
• Receive and unload delivery truck and store products in designated area.
• Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and maintain the lowest supply cost.
• Operate department equipment and tools.
• Keep work area clean, orderly, and free from safety hazards; report faulty equipment and hazards to management.
• Notify management of team member theft, guest shoplifting, unauthorized markdowns, property defacement or any action that is illegal and/or against company policy.
• Floater ONLY: Travel to assigned stores to complete duties.
• Perform other job-related duties as assigned.