Cake Artist & Guest Experience Champion

Workstream; Pearisburg (VA); On-site; USD 15,153,600 - 20,664,000; Full time

Job summary

Dairy Queen is a busy, customer‑focused environment seeking a Crew Member/Chill Staff to provide fast, friendly service and maintain product quality. You will work on cake production, decorating, and interacting with guests in a high‑volume setting.

Responsibilities include decorating cakes to spec, stocking supplies, operating equipment safely, and upholding health standards while contributing to a positive team atmosphere and community celebrations.

Qualifications

• Customer service experience in fast-paced environments.
• Ability to follow recipes and decorating specs.
• Knowledge of food handling and safety standards.

Responsibilities

• Prepare and decorate cakes per customer specs and PRIDE standards.
• Assist in guest satisfaction by adhering to quality, value, service, cleanliness.
• Maintain positive relationships with staff and customers.
• Read order monitors and communicate issues with management.
• Stock and rotate products; keep display area tidy and stocked.
• Support team with cleaning and safety protocols.

Skills

Customer service

Cake decorating

Food handling

Teamwork

Safety procedures

Job description

Dairy Queen is a busy, customer‑focused environment seeking a Crew Member/Chill Staff to provide fast, friendly service and maintain product quality. You will work on cake production, decorating, and interacting with guests in a high‑volume setting.

Responsibilities include decorating cakes to spec, stocking supplies, operating equipment safely, and upholding health standards while contributing to a positive team atmosphere and community celebrations.