Cajun Seafood Server: Guest Experience & Upsell

Smashin Crab; San Antonio (TX); In loco; USD 24.000 - 36.000; Tempo pieno

Descrizione del lavoro

Smashin Crab in San Antonio, TX is seeking friendly, knowledgeable Restaurant Servers to deliver attentive, memorable dining experiences. You will guide guests through our Cajun seafood boils, explain the menu, enter orders in the POS, and upsell beverages and add-ons.

Servers also support the Host/Expo/Busser/Runner (HEBR) team as needed, manage payments, and maintain high guest-satisfaction standards in a fast-paced environment.

Competenze

• Experience delivering high-quality guest service in a fast-paced restaurant environment.
• Ability to learn menu items, ingredients, and preparation methods to confidently explain to guests.
• Strong upselling and sales-track record with a focus on customer satisfaction.

Mansioni

• Greet guests warmly and take accurate orders.
• Explain the menu, ingredients, and preparation methods.
• Upsell beverages, appetizers, and add-ons to meet sales goals.
• Enter orders accurately into POS and process payments.
• Support HEBR duties (host, expo, busser, runner) as needed.
• Monitor guest satisfaction and respond to concerns promptly.

Conoscenze

Customer-focused service

Communication skills

Menu knowledge & upselling

Team collaboration/Flexibility

POS/ cash handling

Alcohol-service compliance (TABC)

Food Handler Certificate

Strumenti

POS system

Descrizione del lavoro

Smashin Crab in San Antonio, TX is seeking friendly, knowledgeable Restaurant Servers to deliver attentive, memorable dining experiences. You will guide guests through our Cajun seafood boils, explain the menu, enter orders in the POS, and upsell beverages and add-ons.

Servers also support the Host/Expo/Busser/Runner (HEBR) team as needed, manage payments, and maintain high guest-satisfaction standards in a fast-paced environment.