Cage Supervisor & Cashier – Lead Operations

Granite State Gaming & Hospitality; Hampton (NH); On-site; USD 45,000 - 68,000; Full time

Job summary

Granite State Gaming & Hospitality, LLC in New Hampshire is seeking a Dual Rate Cage Supervisor/Cashier to manage cage operations and supervise staff. The role ensures accurate, compliant financial transactions and outstanding guest service within our casino cage.

Responsibilities include auditing cash drawers, resolving discrepancies, enforcing Title 31/AML, and coordinating with management and security. Prior cash-handling and supervisory experience are preferred; a valid gaming license is

Qualifications

• Previous casino cage, banking, or cash-handling experience required.
• Prior supervisory or lead experience preferred (may be required depending on property).
• Strong knowledge of Title 31, internal controls, and gaming regulations.
• Excellent math skills and attention to detail.
• Ability to obtain and maintain a valid gaming license.
• Must be able to stand for long periods, lift/carry up to 25 lbs., and work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Oversee daily cage operations, ensuring accuracy, compliance, and proper staffing levels
• Assist cashiers with transaction issues, approvals, variances, and procedural questions
• Review and verify cashier paperwork, banks, transactions, and system reports
• Conduct audits of cashier drawers and safe funds; investigate and resolve discrepancies
• Train, mentor, and evaluate cage personnel, ensuring adherence to best practices
• Enforce Title 31/AML compliance and complete required reporting
• Communicate effectively with management, surveillance, security, and other departments
• Support problem resolution, guest service escalations, and emergency procedures
• Process a wide range of monetary transactions, including check cashing, currency exchanges, marker issuance/payments, credit card advances, and chip redemptions
• Balance cash drawer and maintain accurate records of all transactions
• Verify identification, authenticate documents, and follow anti-money-laundering (AML) procedures
• Handle guest inquiries professionally and provide exceptional customer service
• Maintain the security and integrity of all funds, keys, forms, and cage assets
• Adhere strictly to internal controls, gaming regulations, and company policies

Skills

Accuracy & Attention to Detail

Integrity & Confidentiality

Leadership & Team Support

Problem-Solving & Decision-Making

Regulatory Compliance

Multitasking & Time Management

Job description

Granite State Gaming & Hospitality, LLC in New Hampshire is seeking a Dual Rate Cage Supervisor/Cashier to manage cage operations and supervise staff. The role ensures accurate, compliant financial transactions and outstanding guest service within our casino cage.

Responsibilities include auditing cash drawers, resolving discrepancies, enforcing Title 31/AML, and coordinating with management and security. Prior cash-handling and supervisory experience are preferred; a valid gaming license is