Cage Shift Supervisor

Treasure Island Hotel & Casino; Nevada (IA); On-site; USD 30,000 - 45,000; Full time

Job summary

Treasure Island Hotel & Casino is seeking a dedicated Casino Cashier to maintain a professional atmosphere and ensure compliance with gaming regulations. The role involves various cashier functions, training staff, and generating reports for Title 31 purposes.

The ideal candidate will have experience in Main Bank and Casino Cashiering, a High School diploma, and the ability to work in a fast-paced casino environment. Supervisory experience is preferred, along with proficiency in Microsoft Office programs.

Qualifications

• One year of Main Bank and Casino Cashier experience required.
• One year of Casino Credit experience is required.
• Must be able to acquire a Gaming License and Alcohol Awareness Card.

Responsibilities

• Maintain a professional and pleasant attitude with co-workers and guests.
• Ensure thorough working knowledge of all Cage areas.
• Perform all cashier functions as necessary.
• Enforce and adhere to all gaming regulations.
• Train and develop Cage staff.

Skills

Main Bank and Casino Cashier experience

Casino Credit experience

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High School diploma

College degree in related field

Job description

Specific Job Functions

• Maintain a professional and pleasant attitude and appearance with co-workers and guests.
• Ensure thorough working knowledge of all Cage areas and compliance with all Title 31 regulations.
• Perform all cashier functions as necessary.
• Enforce and strictly adhere to all gaming regulations.
• Train and develop the Cage staff using programs which will effectively meet employee development guidelines.
• Ensure a thorough knowledge of departmental paperwork flow as it pertains to credits and debits.
• Verify various types of pay‑outs including drawing and tournament winners.
• Generate end of shift reports for Title 31 purposes.
• Turn in reports and paperwork to the Accounting department in a timely manner.
• Perform disciplinary counseling as needed.
• Maintain attendance records of hourly employees.
• Generate and submit a weekly cashier schedule to Cage manager ensuring complete departmental coverage at all times.
• Approve vacations and requested time off for cashiers.
• Assist management with needs for high profile players.
• Attend mandatory meetings/classes given by the property and attend all mandatory Cage meetings.
• Maintain a working knowledge of all Cage equipment.
• Troubleshoot and resolve problems in all cage areas in a professional manner.
• Ensure a thorough understanding of fraud prevention and credit scams.
• Verify all transactions $5,000 and up.
• Provide department bank coverage as staffing levels and customer flow fluctuate.
• Perform guest transactions, including but not limited to: redeeming casino chips, redeeming slot machine tickets, redeeming Race & Sports tickets, even money exchanges, foreign currency exchanges, cash advances, check cashing, marker/front money issuance/redemption.
• Perform all duties as deemed necessary for the success of the department.

Qualifications

• One-year of Main Bank and Casino Cashier experience required.
• One-year Casino Credit experience (knowledge of Central Credit/Credit Reports) required.
• Prior Supervisory experience preferred.
• High School diploma is required. College degree in related field is preferred.
• Must be able to acquire a Gaming License and Alcohol Awareness Card.
• Must possess the ability to operate basic office equipment and programs like Microsoft Word, Excel, Outlook.
• Thorough working knowledge of Title 31, State and Federal Gaming and employment regulations a must.
• Must be able to bend, climb, crouch, push/pull, stand and walk for extended periods of times, carry and lift up to 25 pounds.
• Must be able to work in casino environment with possible exposure to: dust, dirt, high noise level, and smoke.