Cage Shift Supervisor

Silver-Reef-Casino-Resort; Ferndale (WA); Vor Ort; USD 27.000 - 39.000; Vollzeit

Zusammenfassung

Silver-Reef-Casino-Resort in Ferndale, WA seeks a Cage Supervisor to supervise and train cage cashiers, enforce policies and internal controls. You will oversee cash cage operations and ensure accuracy and customer service standards.

Responsibilities include managing transactions with revenue outlets, maintaining Title 31 records, and leading the cage team with a focus on accountability and confidentiality. This role requires strong communication, leadership, and problem-solving under pressure.

Qualifikationen

• High School diploma or GED; higher education in banking, finance or related areas preferred.
• Effective communication and leadership skills.
• Must possess moderate computer skill.
• Ability to work under pressure.
• Ability to read, analyze and interpret basic instructions in written, oral or diagram form.
• Ability to apply commonsense and sound judgment in varying situations.
• Use 10 key by touch.

Aufgaben

• Accountable for all in-house transactions regarding exchanges with all revenue outlets, slot attendants, table games and cashiers.
• Over see any and all activities within the cash cage department with regard to company funds.
• Ensure that all policies and internal controls are being followed.
• Ensure cashier stations are functioning efficiently, accurately and friendly.
• Resolve employee and guest issues.
• Accountable for all cash dispensing machines on the gaming floor and ensure they are in operating condition and have adequate funds (ATMs).
• Maintain strong communication skills (oral and written).
• Possess strong leadership to set good work habits, customer service, and coworker relations.
• Maintain daily log books and records (Title 31, ICs).
• Maintain consistent attendance per company policies.

Kenntnisse

Leadership

Communication

Computer skills

Pressure handling

Attention to detail

Ausbildung

High School diploma or GED

Jobbeschreibung

• Location 4876 HAXTON WAY,FERNDALE, WA, 98248-9130,United States
• Base Pay $24.00 / Hour
• Job Category Cage
• Employee Type Non-Exempt
• Required Degree NONE
• Manage Others Yes

Contact information

• Name Human Resources
• Phone [phone] ext 4185
• Email [e-mail]

Description

Summary: Supervise and train cage cashiers, enforce department policies and Internal Controls.

Qualifications:

• High School diploma or GED, Higher education in banking, finance or related areas preferred.
• Effective communication and leadership skills.
• Must possess moderate computer skill.
• Ability to work under pressure
• Ability to read, analyze and interpret basic instructions in written, oral or diagram form.
• Ability to apply commonsense and sound judgment in varying situations.
• Use 10 key by touch

Licensing Requirements:

• Class III Gaming License

Essential Job Functions:

• Accountable for all in-house transactions regarding exchanges with all revenue outlets, slot attendants, table games and cashiers.
• Over see any and all activities with in the cash cage department with regard the company funds.
• Ensure all that all policies and internal controls are being followed
• Ensure that the cashier stations are functioning efficiently, accurately and friendly.
• Resolve employee and guest issues.
• Accountable for all cash dispensing machines on the gaming floor ensure that all are in operating condition and have adequate funds. (ATMs)
• Strong Communication skills (Oral and written)
• Posses strong abilities to lead by example (portray good work habits, customer service, co-worker relations)
• Ensure all required log books, and records are kept up daily (Title 31, ICs)
• Maintain a consistent and regular attendance records in accordance with company policies
• Prepare and deliver employee evaluations
• Variation investigations, reports and follow up (Employee disciplinary action if applicable)
• Additional duties and responsibilities may be required due to changes in policies, procedures, laws or reorganization. The supervisor will be required to perform these duties and responsibilities as required or needed
• Maintains a thorough working knowledge of applicable laws, rules and regulations (including Federal, State and Tribal Gaming) as well as company policies, procedures, and controls.
• Comply with applicable Title 31 recordkeeping and procedures.
• MAINTAIN CONFIDENTIALITY

Physical/Mental Requirements:

• Constant standing, reaching, lifting, eye/hand coordination for counting money, pulling chip racks from shelves and hand rotating them, kneeling and or lifting cash/currency/coins up 45 lbs.
• Constant pushing and or pulling carts of supplies/money/equipment.
• Constant walking, bending, stooping, coordination for filing, mental mentality to multi task.
• Frequently working rapidly with the ability to distinguish various chip colors, retention of detail, and concentration amid distractions.
• Lifting boxes, supplies, cash, coin, or other items required for company use up to 50 lbs.

Working conditions:

• Works regularly with money (Dust)
• Works in loud noise level environment
• Exposed tobacco smoke and odor.

Requirements

Qualifications:

• High School diploma or GED, Higher education in banking, finance or related areas preferred.
• Effective communication and leadership skills.
• Must possess moderate computer skill.
• Ability to work under pressure
• Ability to read, analyze and interpret basic instructions in written, oral or diagram form.
• Ability to apply commonsense and sound judgment in varying situations.