Cage Cashier

Talentify; South Bend (IN); On-site; USD 18,000 - 28,000; Full time

Job summary

Talentify is seeking a cashier for the Cage/Credit area of the Finance Department. The role balances bank drawers, cashes chips and tokens, and handles checks and currency exchanges while maintaining high accuracy and guest service standards.

The position requires strong math skills, computer literacy, and excellent communication. A Level 2 Gaming License is required, and prior cash handling experience is preferred.

Qualifications

• High school diploma or GED preferred.
• Some college courses in banking, finance or related area preferred.
• Cash handling experience preferred.

Responsibilities

• Accurately balances assigned bank drawers.
• Cashes chips and gaming tokens into money for guests in a courteous, timely manner.
• Cashes personal checks and travelers checks for currency.
• Redeems foreign currency and computes accurate exchange rates.
• Processes marker buy-back transactions and provides quality service to each guest.
• Processes all Keno cash transactions below $500 and follows proper sale/payout procedures.
• Assists other Cashiers within Cage/Credit as needed.
• Answer the phone and help guests with credit-related questions.
• Maintain high guest service levels and satisfaction.
• Attend departmental meetings and ensure accurate, confidential records are kept.

Skills

Numbers oriented

Computer literacy

Communication skills

Education

High school diploma or GED

Some college courses in banking/finance

Job description

SUMMARY:

Responsible for balancing various bank drawers within the Cage/Credit area of the Finance Department, maintaining accuracy throughout all phases of the balancing process.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Accurately balances assigned bank.
• Cashes chips and gaming tokens into money for guests, in a courteous, timely manner.
• Cashes personal checks and travelers checks for currency.
• Redeems foreign currency, computing accurate exchange rates for the various currency received.
• Processes marker buy-back transactions, providing quality service to each guest.
• Processes all Keno cash transactions below $500. Follows proper procedures pertaining to sale and payout of tickets.
• Assists other Cashiers within Cage/Credit, as needed.
• Answers the phone, assists guests with any credit-related problems.
• Ensures a maximum level of guest service and satisfaction is achieved and maintained.
• Maintains a working knowledge of casino facilities, as well as current and upcoming special events, in order to advise guests and fellow employees, whenever possible.
• Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.
• Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

• Creates an atmosphere of fun for all casino guests.
• Encourages mutual respect, dignity, and integrity with all employees, by setting positive examples at all times.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED) preferred. Some college courses in banking, finance or related area preferred. Cash handling experience preferred.

SPECIAL QUALIFICATIONS:

Effective communication skills required. Must be extremely numbers-oriented and computer-literate.

This position requires a Level 2 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:

Ability to apply common sense reasoning to variety of situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. The employee is also required to handle bagged coins approximately weighing 20 pounds.

The employee is regularly required to stand, for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually loud. A casino environment is typically smoky.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.