Cage Assistant Shift Supervisor (BELL GARDENS, CA. 90201)

Thebike; Bell Gardens (CA); On-site; USD 36,000 - 37,000; Full time

Job summary

Parkwest Casino is seeking a Cage Assistant Shift Supervisor to oversee the main cage operations and ensure secure cash handling for the gaming floor. You will supervise cashiers, enforce policies, and maintain transaction accuracy while delivering friendly guest service.

Must pass background checks and be at least 21, with flexibility for varied shifts, including weekends. Knowledge of Title 31 regulations and strong organizational skills are essential in a fast-paced environment.

Qualifications

• Background and credit checks and drug test may be required.
• California gambling establishment permit required.
• Must demonstrate basic math and financial skills.
• Able to work varied shifts and weekends.

Responsibilities

• Maintain security and accountability of company funds located in the cage during a shift.
• Supervise cashiers to ensure compliance with policies and procedures; report infractions.
• Display guest care: greet, observe needs, and build connections daily.
• Be proactive in offering help; maintain a positive, energetic demeanor.
• Ensure compliance with Title 31 regulations and internal controls.

Skills

Basic math

Financial skills

Verbal communication

Customer relations

Organizational skills

Multi-tasking

Attention to detail

Education

High school diploma or GED

Associate’s degree preferred

Job description

Overview

Do you enjoy counting money? Parkwest is seeking a Cage Assistant Shift Supervisor for our main cage department.

As a Cage Assistant Shift Supervisor you handle the financial transactions involving cash and chips for the gaming floor in the casino.

Responsibilities

• Perform all tasks in a manner that exemplifies our core values, meets established quality standards and are in compliance with applicable regulations and requirements.
• Display guest care by:
• Acknowledge every client with the following 3 actions, even when you’re busy; make eye contact; smile; verbal greeting i.e. “hello”, “good morning”, “it’s nice to see you”, “welcome”.
• Observe clients. Watch body language and listen to their words so you know what they need.
• Look to make meaningful connections with your clients daily.
• Be proactive in asking clients if they need help or service. Don’t wait for clients to ask for help or service.
• Display a positive and friendly demeanor.
• Display positive body language by:
• When standing, clasp or hold hands in front of your body while maintaining good posture. No slouching.
• Look attentive and engaged.
• Use an open palm when showing a client something or ushering them in a direction.
• Greet customers in a pleasant and courteous manner, thank customers for playing.
• Displays working knowledge of Title 31 regulations.
• Maintains security and accountability of company funds located in the cage during a shift.
• Supervises Cashiers to ensure compliance with policies and procedures. Reports infractions to Shift Supervisor.
• Must be available to work any shift including weekends, holidays, on call and overtime when needed.
• Other job-related duties as assigned.

Qualifications

• Must be able to pass mandatory screening which may include a background and credit check, and drug test.
• Must be able to obtain and maintain a current California gambling establishment team member permit, badge or license.
• Must demonstrate basic math and financial skills.
• Able to work varied shifts and flexible schedules.
• Good organizational and verbal communication skills and the ability to multi-task effectively.
• Excellent skills in customer relations.
• Must be 21 years of age.

Education:High school diploma, G.E.D or equivalent. Associate’s degree preferred.

Experience: A minimum of one (1) year experience in all phases of casino cashiering and credit operation.

Physical and Mental Requirements:

• Must be able to perform all essential duties with or without accommodation.

EEO Statement

Parkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.

Min

USD $26.00/Hr.

Max

USD $26.50/Hr.