Cage Services Lead – Cash Handling & Guest Experience

North Fork Mono Casino; California; On-site; USD 33,000 - 47,000; Full time

Job summary

North Fork Mono Casino is seeking a Cage Services Supervisor to oversee daily Cage operations, including player club functions, while ensuring staff follow SOPs, guest service standards, and regulatory requirements.

You will balance funds, assist cashiers, manage staffing with the Cage Services Shift Manager, train staff on cage equipment, and support promotions and guest recovery in a fast-paced, on-site environment in Madera, CA.

Qualifications

• High school diploma or GED required; college coursework preferred.
• Minimum 1 year as Cage Cashier or 2 years supervisory experience in a cash handling guest service environment.
• Must obtain and maintain a Gaming License from the Tribal Gaming Commission, including background check.
• Must be at least 21 years old.

Responsibilities

• Oversee day-to-day operations of the Cage department and ensure adherence to SOPs and regulatory requirements.
• Balance funds and assets at close of business and provide exceptional guest service.
• Assist Cashiers with check cashing needs and support staffing/scheduling with Cage Services Shift Manager.
• Supervise Cage Cashiers and ensure accurate operation of the cage equipment.

Skills

Effective communication

Accounting basics

Title 31

Cash handling

Multitasking

Flexible scheduling

Education

High school diploma or GED

College coursework preferred

Tools

Coin sorters

Currency counters

Calculators

Job description

North Fork Mono Casino is seeking a Cage Services Supervisor to oversee daily Cage operations, including player club functions, while ensuring staff follow SOPs, guest service standards, and regulatory requirements.

You will balance funds, assist cashiers, manage staffing with the Cage Services Shift Manager, train staff on cage equipment, and support promotions and guest recovery in a fast-paced, on-site environment in Madera, CA.