Cage Operations Supervisor: Cash Integrity & Guest Service

Bally's Interactive; Oklahoma; On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health coverage

401(k) Company Match

Childcare discounts

Job summary

Bally's Lincoln Casino Resort is seeking an Cage Operations Supervisor to ensure compliance with policies, supervise cash-handling staff, and promote excellent guest service.

You will oversee training, accountability, and daily cage operations, including currency counting, equipment maintenance, and coordination with shift managers. Strong numerical skills and English proficiency required; ability to work flexible shifts.

Qualifications

• Must have two years of supervisory experience and coin/currency handling.
• Strong numerical skills and computer literacy.
• Able to communicate clearly with the public in English.

Responsibilities

• Ensure prompt distribution of funds to appropriate Cages/Cashiers.
• Maintain cash inventory with accuracy.
• Assist Shift Manager with development and implementation of Policies and Procedures.
• Oversee MCB Banker and Impressment personnel.
• Collect shortages from/to Cashiers.
• Conduct training on Policies and Procedures and basic machinery.
• Issue memos and log REI memos.
• Oversee Cage work areas and ensure supplies are available.
• Ensure all Cashiers attend mandatory meetings and trainings.
• Promote guest relations with prompt, courteous service and resolve disputes.
• Make and log Cashier replacements in compliance with Union Contract.
• Ensure equipment is in good working condition and service as needed.
• Facilitate cashiers' changes and Even Exchanges.
• Troubleshoot SRUs and keep them operational.
• Balance Supervisor safe and transport monies to the VLT Count Room.
• Complete Daily Shift Report and input cash data into GUI and Closeout systems.
• Maintain security of Supervisor keys.

Skills

Supervisory experience

Coin/currency handling

10-key

Balancing

Job description

Bally's Lincoln Casino Resort is seeking an Cage Operations Supervisor to ensure compliance with policies, supervise cash-handling staff, and promote excellent guest service.

You will oversee training, accountability, and daily cage operations, including currency counting, equipment maintenance, and coordination with shift managers. Strong numerical skills and English proficiency required; ability to work flexible shifts.