Casino Cage Supervisor — Lead Cash Operations & Compliance

Bally’s Corporation; Black Hawk (CO); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Health coverage

401K

Perks & childcare discounts

Meal discounts

Free bus passes

License fee reimbursement

Free parking

Job summary

Bally's Corporation is seeking an Overnight Cage Supervisor to oversee main banks and cashier operations, ensuring accurate cash handling and compliance with gaming regulations. This role requires supervising frontline bankers, coaching staff on daily tasks, and covering breaks during high-traffic periods in Colorado.

The position demands strong math, communication, and computer skills to maintain smooth shift transitions.

Qualifications

• A Colorado Division of Gaming Support license is required for this position.
• Previous casino cage, credit, or players club experience preferred.
• Previous cash handling experience required.
• Must possess basic computer skills and be knowledgeable with casino computer systems, Microsoft applications, and timekeeping programs.
• Data entry and typing skills preferred.

Responsibilities

• Opening/Closing cage staff and properties - Ensure that all main banks and cashier banks are opened, closed and verified daily in accordance with gaming regulations and make sure there is a smooth transition between shifts
• Supervision – Observe, assist and report on the frontline bankers and cashiers.
• Coach, Train and Review – All supervisors must help bankers and cashiers with understanding how to complete their daily task with accuracy and by company stay routine with completing all tasks by following company standards and procedures
• Coaching our cage team members through audit exception reports helps correct mistakes so they don’t become frequent in the future
• Cover Breaks – Covering breaks for all bankers and cashiers is necessary when we are understaffed and at high business levels
• Drop Count Room Verification – All supervisors must have training and knowledge of the procedures on how to count, verify, and transfer drop funds in the soft count room on all properties
• ATM/Ticket Kiosks – Supervisors must have training and knowledge of maintaining accurate and necessary cash levels in all kiosks
• Communication – All cage team are required to promptly notify management via email, phone, radio, or in person any issues or concerns that will need to be addressed
• Gaming Compliance – Supervisors and cage team members alike are responsible for ensuring all cage activities are in appropriate compliance with CDOG rules and regulations as they pertain to the cage and general overall daily casino compliance rules
• Closing shift variances – All supervisors are required to investigate, record, and report all cage variances
• Discipline and coaching- Supervisors are authorized to discipline when necessary to coach frontline cage employees as to what they see negatively effecting casino
• Regular attendance is essential for successful performance in this role

Skills

Cash handling

Supervisory experience

Communication

Timekeeping

Mathematical skills

Microsoft Office

Tools

Casino systems

Job description

Bally's Corporation is seeking an Overnight Cage Supervisor to oversee main banks and cashier operations, ensuring accurate cash handling and compliance with gaming regulations. This role requires supervising frontline bankers, coaching staff on daily tasks, and covering breaks during high-traffic periods in Colorado.

The position demands strong math, communication, and computer skills to maintain smooth shift transitions.