Cage Operations Supervisor - Cash & Compliance
MGM Resorts International
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Benefits offered by this job
Job summary
MGM Resorts International in Springfield, MA is seeking a Cage Shift Supervisor to lead daily cage operations and ensure compliance with gaming regulations. You will oversee cash handling, conduct reporting, and support the Cage Shift Manager in leadership tasks.
Ideal candidates have a high school diploma or GED and 2+ years of relevant experience in a casino or banking role; strong customer service and problem-solving skills are essential in a high-energy environment.
Qualifications
- High school diploma or GED required.
- 2+ years of relevant experience in casino, cashier, or bank roles.
Responsibilities
- Supervise Cage and Credit activities, ensuring count integrity and gaming compliance.
- Verify all transactions over $2,500 for accuracy.
- Generate reports for each shift and the 24-hour period.
- Submit reports to Accounting in a timely manner.
- Perform disciplinary actions for shift personnel.
- Maintain attendance records and vacations.
- Assist Hosts and Management with payouts for high-profile players.
- Monitor Cage areas to ensure compliance with MLGCA regs.
- Resolve guest, employee, and transaction issues and brief Management.
- Train Cage staff and assist with hiring and discipline.
- Prepare daily summaries and bank deposits.
- Maintain accuracy of all transactions.
Skills
Education
Job description
MGM Resorts International in Springfield, MA is seeking a Cage Shift Supervisor to lead daily cage operations and ensure compliance with gaming regulations. You will oversee cash handling, conduct reporting, and support the Cage Shift Manager in leadership tasks.
Ideal candidates have a high school diploma or GED and 2+ years of relevant experience in a casino or banking role; strong customer service and problem-solving skills are essential in a high-energy environment.
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