Cage Operations Supervisor

Jobvite, Inc.; Petoskey (MI); On-site; USD 41,262,000 - 68,770,000; Full time

Job summary

Odawa Casino Resort is seeking a Cage Supervisor to ensure efficient and accurate Cage Operations. You will support the Cage Manager, supervise staff, and help manage cash handling and compliance across Title 31 and TMICS policies.

Ideal candidates will have 3–4 years of cash handling in a gaming setting and at least 1 year of supervisory experience, with strong communication and organizational skills. This role may require shifts and occasional work at other properties.

Qualifications

• Must have a high school diploma or equivalent and three to four (3-4) years of cash handling experience in a gaming environment covering all areas of cage operations.
• Must have one (1) year proven supervisory experience.
• Must read, write and speak English fluently.
• Must have basic math skills.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Hire/terminate and evaluate staff; manage performance fairly.
• Maintain staffing levels within the Cage; adjust schedules as needed.
• Update and complete schedules and timesheets as needed.
• Delegate staff assignments and ensure fair treatment of Team Members.
• Supervise, train, schedule and counsel Cage Team Members on daily operations.
• Assist in ensuring Team Members are trained in Title 31 and TMICS compliance.
• Oversee Cage Cashier and Cage Mainbank duties and assist with tasks.
• Monitor Cage variances and related counseling/discipline.
• Monitor cash levels in Cage and Vault.
• Assist with Enterprise-wide Title 31 training and training Cage new hires.
• Ensure Team Members understand and comply with Cage policies and regulations.

Skills

Cash handling

Supervisory experience

English fluency

Basic math skills

Verbal communication

Written communication

Organizational skills

Time management

Computer skills

Gaming software familiarity

Education

High school diploma or equivalent

Tools

Microsoft Office

Gaming systems software

Job description

Odawa Casino Resort is seeking a Cage Supervisor to ensure efficient and accurate Cage Operations. You will support the Cage Manager, supervise staff, and help manage cash handling and compliance across Title 31 and TMICS policies.

Ideal candidates will have 3–4 years of cash handling in a gaming setting and at least 1 year of supervisory experience, with strong communication and organizational skills. This role may require shifts and occasional work at other properties.