Cage Operations & Compliance Supervisor

Osage Casinos; Ponca City (OK); On-site; USD 42,000 - 60,000; Full time

Job summary

Osage Casinos is seeking a Cage Shift Supervisor to coordinate and oversee the Cage Department on shift. You will supervise Cage Cashiers, ensure accurate cash handling, and maintain regulatory compliance across NIGC/ONGC standards.

The role requires strong leadership, banking knowledge, and the ability to communicate clearly with staff and management. A pre-employment drug screen and gaming license are required.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Accounting, Hospitality or Gaming plus 3 months of department-specific experience to include experience in banking.
• Or Associate’s degree in Business Administration, Marketing, Hospitality, Finance, Accounting, or Gaming, plus 6 months or more of department-specific work experience to include experience banking
• Or High School Diploma/GED and one year of department-specific experience to include experience in banking

Responsibilities

• Supervise Cage Cashiers.
• Communicate information effectively to staff and management.
• Conduct bi-weekly One-on-One meetings with direct reports.
• Explain decisions and share information with applicable staff.
• Ensure staff concerns and questions are relayed to management.
• Balance assigned banks and maintain accurate records.
• Provide excellent guest service and maintain professional demeanor.
• Ensure compliance with regulatory standards and company policies.
• Maintain relationships with regulatory agencies as applicable.
• Prepare and review operating reports as required.

Skills

Staff supervision

Communication skills

MS Office

Customer service

Problem solving

Education

Bachelor's degree in Business Administration/Finance/Accounting/Hospitality or Gaming

Associate’s degree in Business Administration/Marketing/Hospitality/Finance/Accounting or Gaming

High School Diploma/GED

Tools

Banking experience systems

Job description

Osage Casinos is seeking a Cage Shift Supervisor to coordinate and oversee the Cage Department on shift. You will supervise Cage Cashiers, ensure accurate cash handling, and maintain regulatory compliance across NIGC/ONGC standards.

The role requires strong leadership, banking knowledge, and the ability to communicate clearly with staff and management. A pre-employment drug screen and gaming license are required.