Cage Operations Lead: Banking & Guest Service

Osage Casino Pawhuska; Pawhuska (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

Osage Casino Pawhuska is seeking a Cage Supervisor to coordinate and supervise the Cage Department on shift, ensuring efficient operations and regulatory compliance. The role includes staffing, communicating policy changes, and maintaining excellent guest service while managing banking and cash handling duties.

The candidate should have a business/finance-related degree and relevant banking experience, with strong supervision and MS Office skills required.

Qualifications

• Reads, writes, speaks English; reports, newsletters, documents

Responsibilities

• Oversee Cage Department on shift and/or as assigned by supervisor
• Communicate company information effectively to staff and ensure feedback is relayed to management
• Ensure guest services are provided with courtesy and professionalism and handle currency exchange accurately

Skills

Staff supervision

Communication

Regulatory compliance

MS Office

Problem solving

Customer service

Education

Bachelor's degree in Business Administration/Finance/Accounting/Hospitality/Gaming

Associate’s degree in Business Administration/Marketing/Hospitality/Finance/Accounting/Gaming

High School Diploma/GED with 1 year dept-specific experience in banking

Tools

MS Office

Job description

Osage Casino Pawhuska is seeking a Cage Supervisor to coordinate and supervise the Cage Department on shift, ensuring efficient operations and regulatory compliance. The role includes staffing, communicating policy changes, and maintaining excellent guest service while managing banking and cash handling duties.

The candidate should have a business/finance-related degree and relevant banking experience, with strong supervision and MS Office skills required.