Cage & Credit Operations Lead (Casino)

Cdacasino; Idaho; On-site; USD 26,000 - 37,000; Full time

Job summary

Coeur d’Alene Casino Resort & Hotel in Worley, ID seeks a Cage and Credit Supervisor to oversee all cage and money room operations on assigned shifts. Responsibilities include staff training, audits, and ensuring compliance with Title 31 tribal regulations. The role may involve supporting Cage Teller duties as needed.

The ideal candidate has a high school diploma or equivalent, 2+ years handling currency, and strong leadership and math skills. A tribal gaming license is required.

Qualifications

• High school diploma or equivalent required.
• Must be able to obtain a Coeur d’Alene tribal gaming license.
• Two years of currency handling experience as Cage Teller/Vault Teller or equivalent; three years preferred.
• Strong leadership, interpersonal, and math skills; excellent communication.
• Ability to maintain confidentiality and maintain an exemplary attendance record.

Responsibilities

• Oversee cage and money room operations on assigned shifts.
• Train staff on procedures, company policies, and audits.
• Prepare weekly and monthly reports and conduct audits.
• Ensure compliance with federal, state, and tribal laws, focusing on Title 31 regulations.
• Create staff schedules to ensure peak-hour service and adjust as needed.
• Mentor and coach employees; conduct performance reviews and wage decisions.
• Mediate guest disputes and resolve issues; handle cashier or money room duties as needed.

Skills

Customer service

Leadership

Math skills

Communication

Confidentiality

Attendance

Education

High school diploma or equivalent

Associate’s degree or equivalent training

Coeur d’Alene tribal gaming license

Job description

Coeur d’Alene Casino Resort & Hotel in Worley, ID seeks a Cage and Credit Supervisor to oversee all cage and money room operations on assigned shifts. Responsibilities include staff training, audits, and ensuring compliance with Title 31 tribal regulations. The role may involve supporting Cage Teller duties as needed.

The ideal candidate has a high school diploma or equivalent, 2+ years handling currency, and strong leadership and math skills. A tribal gaming license is required.