Cage Cashier & Player Services Expert

M Resort Spa Casino; Henderson (NV); On-site; USD 21,000 - 23,000; Full time

Job summary

M Resort Spa Casino in Henderson, NV is seeking a Cage/Player Club team member. The role focuses on gaming cash handling, player services, and promoting casino promotions. Starting at $15.50 per hour, training and full benefits are provided; prior cage or player club experience is preferred.

You will work with staff to ensure accurate transactions and outstanding guest service in a fast-paced environment. Responsibilities include verifying cash and deposits, operating POS, enrolling new Players

Qualifications

• Minimum 1-year main Cage and/or Player Club experience.
• Exceptional customer service focus including attention to producing quality results.
• Knowledge of Player Services operation.
• Knowledge of company and departmental rules and procedures.
• Ability to establish and maintain effective working relationships with co-workers.
• Knowledge of Title 31.
• Ability to maintain confidentiality of sensitive information.

Responsibilities

• Adhere strictly to all Gaming regulations.
• Verify cash turn ins from operating departments.
• Verify several types of cash paid outs.
• Verify cashier's banks.
• Prepare accountability to determine daily revenue.
• Prepare daily bank deposit on revenue.
• Cash customer checks cashing within prescribed limits.
• Ensure all transactions are accurate.
• Must provide courteous and friendly service to all staff and guests.
• Enroll new members in the Players Club and assist existing members.
• Effectively communicate the benefits of Players Club membership to all guests.
• Maintain comprehensive knowledge of all current and upcoming promotions, events and unique offers throughout the property and effectively communicate to guests.
• Fulfill all promotional offers to be redeemed at the club, including coupons, prizes, redemptions, entertainment tickets and drawing tickets.
• Operate point of sale register handling cash and credit cards accurately for entertainment ticket sales.
• Participate and assist in any needed capacity with all casino and property-wide events.
• Maintain knowledge of other departments and M Resort entities, their location and how to reach a particular supervisor or manager.

Job description

M Resort Spa Casino in Henderson, NV is seeking a Cage/Player Club team member. The role focuses on gaming cash handling, player services, and promoting casino promotions. Starting at $15.50 per hour, training and full benefits are provided; prior cage or player club experience is preferred.

You will work with staff to ensure accurate transactions and outstanding guest service in a fast-paced environment. Responsibilities include verifying cash and deposits, operating POS, enrolling new Players