Cage Cashier & Player Services Expert

M Resort Spa Casino

Henderson (NV)

On-site

USD 21,000 - 23,000

Full time

5 days ago
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Job summary

M Resort Spa Casino in Henderson, NV is seeking a Cage/Player Club team member. The role focuses on gaming cash handling, player services, and promoting casino promotions. Starting at $15.50 per hour, training and full benefits are provided; prior cage or player club experience is preferred.

You will work with staff to ensure accurate transactions and outstanding guest service in a fast-paced environment. Responsibilities include verifying cash and deposits, operating POS, enrolling new Players

Qualifications

  • Minimum 1-year main Cage and/or Player Club experience.
  • Exceptional customer service focus including attention to producing quality results.
  • Knowledge of Player Services operation.
  • Knowledge of company and departmental rules and procedures.
  • Ability to establish and maintain effective working relationships with co-workers.
  • Knowledge of Title 31.
  • Ability to maintain confidentiality of sensitive information.

Responsibilities

  • Adhere strictly to all Gaming regulations.
  • Verify cash turn ins from operating departments.
  • Verify several types of cash paid outs.
  • Verify cashier's banks.
  • Prepare accountability to determine daily revenue.
  • Prepare daily bank deposit on revenue.
  • Cash customer checks cashing within prescribed limits.
  • Ensure all transactions are accurate.
  • Must provide courteous and friendly service to all staff and guests.
  • Enroll new members in the Players Club and assist existing members.
  • Effectively communicate the benefits of Players Club membership to all guests.
  • Maintain comprehensive knowledge of all current and upcoming promotions, events and unique offers throughout the property and effectively communicate to guests.
  • Fulfill all promotional offers to be redeemed at the club, including coupons, prizes, redemptions, entertainment tickets and drawing tickets.
  • Operate point of sale register handling cash and credit cards accurately for entertainment ticket sales.
  • Participate and assist in any needed capacity with all casino and property-wide events.
  • Maintain knowledge of other departments and M Resort entities, their location and how to reach a particular supervisor or manager.

Job description

M Resort Spa Casino in Henderson, NV is seeking a Cage/Player Club team member. The role focuses on gaming cash handling, player services, and promoting casino promotions. Starting at $15.50 per hour, training and full benefits are provided; prior cage or player club experience is preferred.

You will work with staff to ensure accurate transactions and outstanding guest service in a fast-paced environment. Responsibilities include verifying cash and deposits, operating POS, enrolling new Players

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