Cage Cashier / Player Services Rep - Part Time

ViziRecruiter,LLC.; Resort (NY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off based on length of employment

Job summary

ViziRecruiter,LLC. is seeking a capable individual with cash handling experience for a position in a fast-paced environment. The candidate must demonstrate exceptional customer service skills and have knowledge of operating procedures within the gaming industry. Responsibilities include verifying cash transactions, enrolling Players Club members, and maintaining compliance with Gaming regulations.

This role also encompasses handling promotional offers and ensuring accurate transactions. A High School diploma and Gaming License are required.

Qualifications

• Minimum 1-year main Cage and/or Player Club experience.
• Full knowledge and understanding of company and departmental rules and regulations.
• Skill in establishing and maintaining effective working relationships with co-workers.

Responsibilities

• Adhere to all Gaming regulations.
• Verify cash turn ins, payouts, and cashier's banks.
• Enroll new members in the Players Club and assist existing members.

Skills

Exceptional customer service focus

Knowledge of Player Services operation

Ability to maintain confidentiality

Education

High School diploma or equivalent

Gaming License

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Adhere strictly to all Gaming regulations.
• Verify cash turn ins from operating departments.
• Verify several types of cash paid outs.
• Verify cashier's banks.
• Prepare accountability to determine daily revenue.
• Prepare daily bank deposit on revenue.
• Cash customer checks cashing within prescribed limits.
• Ensure all transactions are accurate.
• Must provide courteous and friendly service to all staff and guests.
• Perform related work as requested.
• Enroll new members in the Players Club and assist existing members.
• Effectively communicate the benefits of Players Club membership to all guests.
• Maintain comprehensive knowledge of all current and upcoming promotions, events and unique offers throughout the property and effectively communicate to guests.
• Fulfill all promotional offers to be redeemed at the club, including coupons, prizes, redemptions, entertainment tickets and drawing tickets.
• Operate point of sale register handling cash and credit cards accurately for entertainment ticket sales.
• Participate and assist in any needed capacity with all casino and property-wide events.
• Maintain knowledge of other departments and M Resort entities, their location and how to reach a particular supervisor or manager.

Requirements

• Minimum 1-year main Cage and/or Player Club experience.
• Exceptional customer service focus including attention to producing quality results.
• Knowledge of Player Services operation.
• Full knowledge and understanding of company and departmental rules and regulations, policies, and procedures.
• Skill in establishing and maintaining effective working relationships with co-workers.
• Knowledge of Title 31.
• Ability to maintain confidentiality of sensitive information.

Education & Licensing

• High School diploma or equivalent.
• Gaming License.