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Join a dynamic team at a leading entertainment venue, where you will be responsible for managing cash transactions and providing exceptional customer service. This role requires a strong mathematical aptitude and the ability to thrive in a fast-paced environment. You will engage with guests, ensuring their experience is enjoyable and efficient while adhering to all regulations and policies. If you are enthusiastic, outgoing, and ready to contribute to a fun atmosphere, this opportunity is perfect for you. Embrace the challenge and become a key player in creating memorable experiences for guests!
Anderson, IN, United States (On-site)
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JOB SUMMARY:
Responsible for performing high-volume cash and non-cash transactions with guests in a courteous, accurate, and timely manner.
DIRECTLY SUPERVISES: None
KEY JOB FUNCTIONS:
EDUCATION and/or EXPERIENCE:
Requires a high school diploma or GED plus a combination of equivalent work experience and education, along with knowledge, skills, and abilities to work with personal computers, gaming devices, safety equipment, etc. Must have a strong mathematical ability and be able to work in a physically demanding environment, familiar with high-volume and fast-paced settings.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.
SOCIAL SKILLS AND EXPERIENCE:
Must have an outgoing, energetic, and enthusiastic attitude. Comfortable initiating conversations and creating a fun environment with guests.
LANGUAGE SKILLS:
Ability to read general business periodicals, professional journals, technical procedures, and government regulations. Ability to write simple reports, correspondence, and procedure manuals. Effective presentation skills and the ability to respond to questions from managers, clients, customers, and the public.
MATHEMATICAL SKILLS:
Ability to work with mathematical concepts such as probability, statistical inference, and fundamentals of geometry and trigonometry. Ability to apply concepts like fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with various variables.
PERSONAL COMPETENCIES:
Responsible for fostering a fun environment, being gracious to guests and co-workers, promoting a positive community influence, and participating in company events. Supports and demonstrates superior customer service, ensuring behavior and appearance meet standards, and maintains a professional work environment.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must be able to obtain and maintain a Gaming Commission License.
PHYSICAL DEMANDS:
Requires standing for up to 8 hours, walking, handling, reaching, climbing, stooping, kneeling, crouching, crawling, talking, hearing, and occasionally sitting. Must lift up to 25 pounds occasionally. Visual acuity requirements include close, distance, color, peripheral, and depth perception.
WORK ENVIRONMENT:
Exposure to electrical shocks, moving mechanical parts, outside weather conditions, and high noise levels. Must be able to work in a smoking environment.
CERTIFICATIONS, LICENSES, AND REGISTRATIONS:
Must obtain and maintain an Indiana Gaming Commission license.
ACCESS TO CONFIDENTIAL/PROPRIETARY INFORMATION:
Regular access to patron personal data, including credit information.
ACCESS TO GAMING FLOOR:
Access to general areas of the gaming facility and the cage/main bank areas.
DISCLAIMER
This list is not exhaustive. Management reserves the right to revise responsibilities or require additional tasks as circumstances change.