Cage Cashier

Desert Diamond Casinos & Entertainment; Tucson (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a vibrant and dynamic team at a leading casino facility as a Cage Cashier. This entry-level position offers the opportunity to engage with customers while performing essential cash transactions and safeguarding casino assets. You will be responsible for providing outstanding guest service, maintaining confidentiality, and adhering to strict compliance and internal controls. If you possess strong mathematical skills, excellent communication abilities, and a passion for customer service, this role is perfect for you. Enjoy a fast-paced work environment with the chance to grow within the gambling industry.

Qualifications

• High School Diploma or GED plus one year experience as a cashier or bank teller.
• Ability to pass pre-employment drug/alcohol screening and background investigation.

Responsibilities

• Operates cash and currency transactions for Casino customers at a service window.
• Safeguards casino assets and maintains accurate cash transmittal forms.
• Provides excellent customer service and adheres to internal controls.

Skills

Basic Mathematics

Communication Skills

Guest Service Skills

Problem Solving

Typing Proficiency

10-Key Proficiency

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

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Position Summary

Job Description: Under direct supervision of the Cage Supervisor, operates and performs cash and currency transactions for Casino customers at a service window.

Essential Duties & Responsibilities

1. Provides excellent customer service to internal and external customers, maintains excellent employee relations.
2. Safeguards casino assets.
3. Counts and verifies all cash/coin/chip transactions in the cage.
4. Makes change for customers and exchanges coin/chip for cash.
5. Issues banks, remakes banks, replenishes change for all departments.
6. Performs fills for Table Games and pays out jackpots to electronic gaming devices.
7. Services ATM and Kiosk machines, including adding or decreasing currency.
8. Complies with federal cash reporting requirements.
9. Maintains accurate cage cash transmittal forms.
10. Reports currency counting equipment problems.
11. Performs duties such as redemption, vault/main bank, check cashing, credit card transactions, cage exchanges, and payouts.
12. Adheres to internal controls, policies, and procedures related to this position.
13. Maintains confidentiality of all Casino operation data.
14. Contributes to team efforts and accomplishes related results as required.
15. Performs other duties as required.

Job Requirements

Minimum Qualifications:

• High School Diploma or GED plus one year experience as a cashier or bank teller; or equivalent combination of education and experience.
• Must be 18 years of age or older.
• No felony, theft, or stealing convictions.
• Ability to pass pre-employment drug/alcohol screening, background investigation, obtain and maintain a gaming license.

Knowledge, Skills, & Certifications

• Proficient in basic mathematics.
• Familiar with all cage functions and applicable laws.
• Excellent communication skills in English.
• Outstanding guest service skills.
• Ability to establish professional relationships with diverse individuals.
• Problem solving and decision-making skills.
• Typing and 10-key proficiency.
• Experience with business software such as Word and Excel.

Physical Demands

Requires standing for extended periods, using hands, reaching, talking, hearing, walking, occasionally sitting, stooping, kneeling, crouching, crawling, and lifting up to 25 pounds.

Work Environment

Typically performed in the Casino cage area with exposure to second-hand smoke, currency dust, and noise. Irregular hours, including evenings, holidays, and weekends, may be required.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Gambling Facilities and Casinos