Cage Cashier

Churchill Downs Incorporated; Owensboro (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

The Cage Cashier at Churchill Downs Incorporated handles financial transactions in a fast-paced casino setting, including ticket redemptions, cash advances, and card transactions. The role requires accuracy, security, and guest-friendly service while complying with gaming regulations.

Candidates should have a high school diploma, at least 6 months of cash handling experience, and the ability to obtain a Kentucky gaming license. Swing shifts, weekends, and holidays are required.

Qualifications

• High school diploma or equivalent required.
• Minimum 6 months experience in cash handling, cashiering, or banking preferred.
• Experience in a gaming or casino environment is a plus.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

Responsibilities

• Redeem TITOs (Ticket-In Ticket-Out), racing vouchers, and sports betting tickets accurately and courteously.
• Count and record assigned funds, balance cash drawer throughout and at end of shift.
• Perform check cashing and cash advance transactions, including verifying guest identification.
• Complete financial forms such as CTRs, W2Gs, and MTLs.
• Process and maintain player card accounts; issue new cards and redeem points for cash or prizes.
• Maintain guest service standards while answering questions and resolving issues.
• Ensure safety and security of guests, funds, and fellow team members.
• Maintain confidentiality and comply with all internal controls and regulatory requirements.
• Collaborate with team members and assist in vault exchanges as needed.
• Perform other related duties as assigned by management.

Skills

Cash handling

Customer service

multitasking

Education

High school diploma

Tools

POS systems

Cash counting machines

Job description

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ABOUT CHURCHILL DOWNS INCORPORATED Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

JOB SUMMARY

The Cage Cashier is responsible for conducting financial transactions including the redemption of gaming tickets, cash advances, check cashing, and player card transactions in a fast-paced gaming environment. This position ensures an accurate, secure, and guest-friendly experience while maintaining compliance with company policies and gaming regulations. The ideal candidate is reliable, detail-oriented, and committed to delivering excellent guest service during the swing shift.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Redeem TITOs (Ticket-In Ticket-Out), racing vouchers, and sports betting tickets accurately and courteously.
• Count and record assigned funds, balance cash drawer throughout and at end of shift.
• Perform check cashing and cash advance transactions, including verifying guest identification.
• Accurately complete financial forms such as CTRs (Currency Transaction Reports), W2Gs (Winning Statements), and MTLs (Monetary Transaction Logs).
• Process and maintain player card accounts; issue new cards and redeem points for cash or prizes.
• Maintain guest service standards while answering questions and resolving issues.
• Ensure safety and security of guests, funds, and fellow team members.
• Maintain confidentiality and comply with all internal controls and regulatory requirements.
• Collaborate with team members and assist in vault exchanges as needed.
• Perform other related duties as assigned by management.

REQUIRED SKILLS AND ABILITIES

• High degree of accuracy in handling large sums of cash and completing paperwork.
• Excellent customer service and communication skills.
• Ability to multitask and stay focused in a high-volume, high-pressure environment.
• Strong attention to detail, integrity, and professionalism.
• Familiarity with POS systems, cage operations, or casino software preferred.
• Ability to follow strict procedures and regulatory compliance standards.
• Availability to work swing shifts, weekends, holidays, and nights as required.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent required.
• Minimum 6 months experience in cash handling, cashiering, or banking preferred.
• Experience in a gaming or casino environment is a plus.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Must be able to stand for long periods (up to 8+ hours per shift).
• Manual dexterity to operate cash-handling equipment and computer terminals.
• Occasionally lift and move up to 25 lbs.
• Work is performed in a secure cage area within a gaming facility.
• Exposure to noise, lights, and secondhand smoke typical in a casino environment.
• Must be able to work the scheduled swing shift, including weekends and holidays.

CHURCHILL DOWNS INCORPORATED

Churchill Downs Incorporated ("CDI") (Nasdaq: CHDN) has been creating extraordinary entertainment experiences for over 150 years, beginning with the company’s most iconic and enduring asset, the Kentucky Derby. Headquartered in Louisville, Kentucky, CDI has expanded through the acquisition, development, and operation of live and historical racing entertainment venues, the growth of online wagering businesses, and the acquisition, development, and operation of regional casino gaming properties.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.