Cage Cashier

Jack Entertainment; Cleveland (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Prescription drug coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

Free parking

Paid time off

Discounted meals

Education assistance up to $3,600 a yr

401(k) match

Paid breaks

Job summary

Jack Entertainment in Cleveland, Ohio seeks a reliable cashier to provide courteous guest service while following gaming regulations. You will handle money, process transactions, and maintain confidentiality and internal controls to ensure accurate cash operations and player satisfaction.

This role requires independence, strong math skills, and the ability to work varied shifts. Responsibilities include counting money, reconciling banks, refilling currency, and assisting with reports.

Qualifications

• High school diploma or GED required.
• Ability to add, subtract, multiply, and divide without a calculator.
• Must read, write, speak, and understand English.

Responsibilities

• Provides prompt, friendly, and courteous service to guests while following gaming regulations.
• Performs all money-handling functions including check cashing and exchanging coins, tokens, and gaming chips into currency.
• Counts money and chips and reconciles banks.
• Orders currency to refill supplies.
• Accepts and issues credit card cash to customers.
• Dispenses coins/chips to other cashiers.
• Processes funds transactions for the cashiering department and other casino personnel.
• Maintains internal controls with reports describing errors and discrepancies.
• Collaborates with team and other departments to ensure player satisfaction.
• Maintains confidentiality of all player accounts.
• Maintains security and confidentiality of files, records, and lists.
• Other cash handling duties as requested.

Skills

Customer service

Independent worker

English proficiency

Cash handling

Education

High School Diploma or GED

Job description

Assessment Information:

Role Responsibilities:

• Provides prompt, friendly, and courteous service to all guests while following company and gaming regulations.
• Conducts all transactions in a confidential manner.
• Performs all types of money-handling functions including check cashing and converting coin, tokens, and gaming chips into currency.
• Counts money and chips and reconciles banks.
• Orders currency to refill supplies.
• Accepts, delivers, and issues credit card cash to customers.
• Dispenses coins/chips to other cashiers.
• Processes funds transactions for the cashiering department and other casino personnel.
• Performs transactions under surveillance.
• Processes new check cashing applications.
• Records information regarding transactions on reports and forms.
• Maintains internal controls with reports describing errors and discrepancies.
• Collaborates with work-group and all support departments to ensure player satisfaction.
• Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems.
• Works with team members to achieve common goals.
• Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances.
• Maintains confidentiality of all player accounts.
• Maintains security and confidentiality of files, records, and lists.
• Other cash handling job functions as requested.

PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK:

• Medical, Prescription Drug, Dental, and Vision Coverage
• Life and Disability Insurance
• Free Parking
• Generous Paid Time Off Plan
• Discounted Team Member Meals
• Education Assistance up to $3,600 a year
• 401(k) Savings Plan and Match
• Paid Breaks

Knowledge, Skills, & Abilities

• Must be able to work independently.
• Must be able to sit, stand or walk for long periods of time (4 hours).
• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
• Respond to visual and aural cues.
• Must have the manual dexterity to operate a computer and other necessary office equipment.
• Must be able to tolerate areas containing dust, loud noises and bright lights.
• Must be able to work varied shifts, weekends and holidays as needed.
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
• Ability to speak distinctly and persuasively.
• Must be able to read, write, speak, and understand English

Education & Experience Requirements

• Must have a high school diploma or GED
• Must be at least 21 years of age
• Must present a well-groomed appearance
• Must demonstrate the ability to add, subtract, multiply, and divide without the use of a calculator
• One year previous United States currency money handling work experience preferred
• Must read, write, speak, and understand English
• Must be willing to serve customers from a variety of backgrounds
• Must be willing to work nights, weekends, and holidays and work overtime
• Able to pass mandated regulation and department testing

License Requirements

• Ability to obtain a Gaming Occupational License within the State of Ohio
• JACK Entertainment covers all fees associated with obtaining your license (i.e. application cost, background fees, and fingerprinting costs)

Qualifications

Education

Required

High School

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.