Cage Cashier

Caesars Entertainment; Boonville (MO); On-site; USD 18,000 - 25,000; Full time

Job summary

Caesars Entertainment's Isle of Capri Casino Hotel Boonville is seeking a Casino Cage Cashier for the night shift. The role pays $15.50/hr plus tips and involves handling cash transactions and Caesars Rewards processes while delivering top-notch guest service.

Responsibilities include balancing cash drawers, issuing players cards, and providing information on events and promotions. The position requires reliability, strong math, and compliance with gaming regulations, with training completed

Qualifications

• High school diploma or GED preferred.
• Missouri Gaming License required.
• Previous cashiering or banking experience preferred.
• Previous customer service experience preferred.
• Ability to communicate events, promotions, and facilities to guests.

Responsibilities

• Provide superior guest service and positively affect interactions with guests and employees.
• Handle various cash transactions: cashing tickets, chips, giving correct change, and other cash-related tasks.
• Count and record assigned funds accurately and exchanges of funds throughout shift.
• Keep cash drawer balanced and secure casino funds when not in use.
• Verify and document IDs for checks and cash advances.
• Comply with all company procedures, gaming regulations, and Title 31 compliance.
• Issue Caesars Rewards cards for new and existing accounts and explain benefits.
• Provide guests with information on events and promotions at Isle of Capri Casino Hotel Boonville.
• Complete all required training within designated time frames.
• Maintain a positive,

Skills

Cash handling

Customer service

Communication

Attention to detail

Education

High school diploma or GED

Missouri Gaming License

Tools

CMS (CMS)

E-Ticket system

Certegy check cashing

Job description

Job Description

Casino Cage Cashier, Full-Time, Night Shift, $15.50/hr +tips

(schedule subject to change)

Position Summary

The Cage Cashier is responsible for providing superior service to both internal and external guests. Responsibilities include performing cash transactions and Caesars Rewards transactions.

Responsibilities

• Has the ability to work effectively and courteously with fellow employees
• Responsible for superior customer relations
• Responsible for various cash transactions: cashing tickets, chips, giving correct change, and other cash related transactions
• Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift
• Keeping cash drawer balanced and impressed and ensuring that all casino funds are secured when not in use
• Verifying and documenting personal identification information for checks and cash advance transactions
• Comply with all company standard operating procedures, gaming regulations, and federal regulations, including Title 31 compliance
• Issues players cards for new and existing accounts while explaining benefits and other related perks associated with Caesars Rewards
• Provide guests with information of events and promotions at Isle of Capri Casino Hotel Boonville
• Completes all company-required training within designated time frames
• Act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a "yes we can" attitude, every guest every time.
• Perform other duties as assigned

Essential Functions

• Provides superior guest service, positively affects interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions
• Ability to use all equipment associated with the position, including, but not limited to, personal computers (CMS, E-Ticket, Certegy check cashing system), 10 key calculator, telephone, copier, jet sort and currency counter.
• Ability to read simple instructions
• Ability to complete forms
• Basic mathematical functions
• Knowledge of company standard operating procedures and other company policy and procedures, IRS Bank Secrecy Act (Title 31) and internal controls
• Ability to perform assigned duties under frequent time pressure in an interruptive environment
• Good communication skills
• Casino environment exposed to bright lights, noise, changing temperatures and smoke which might include a boat and/or floating barge and hotel
• Standing 95%, Bending/Lifting 5% (up to 25 pounds). Repetitive keyboarding and scanning.
• Ability to be at work on time as scheduled on a regular basis which may include nights, weekends, and holidays
• Subject to reasonable suspicion and post-accident drug testing.

Qualifications

• A high school diploma, GED, or equivalent preferred
• Previous cashiering or banking experience preferred
• Previous customer service experience preferred
• Must be able to obtain a Missouri Gaming License
• Ability to communicate all events, promotional activities, and facilities available to guest
• Always maintain a fun and friendly attitude and provide for a safe and clean work environment