Cage and Vault Clerk

Luckystarcasino; Oklahoma; On-site; USD 16,531,200 - 22,041,600; Full time

Job summary

The position at Lucky Star Casino involves providing the highest standard of guest service by efficiently handling cash transactions according to internal policies. You will redeem tickets, cash checks, and manage daily deposits while maintaining accurate cash drawers and complying with gaming regulations.

Requirements include a high school diploma or related experience, basic computer skills, and a clean drug test.

Qualifications

• High School diploma or one‑year related experience and/or training; or equivalent combination of education and experience.
• Must pass pre‑employment drug test.
• Must maintain valid Cheyenne‑Arapaho Gaming Commission license.
• Must be computer literate with excellent math and communication skills.

Responsibilities

• Handle cash transactions and follow cash handling policies.
• Redeem VGM tickets and/or chips, cash checks, and change currency for customers.
• Maintain and reconcile cash drawer or vault bank.
• Verify departmental banks, payouts and drop proceeds.
• Create and verify daily deposits.
• Track customer wins/cash advances for gaming day; maintain MTL as necessary.
• Perform duties in a fast-paced environment while delivering friendly service.
• Adhere to company policies and treat customers and coworkers with STAR service.

Skills

Cash handling

Customer service

Math

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

This position is responsible for providing the highest standard of guest service by performing efficient cash transactions by following Lucky Star Casino’s cash handling policies and procedures in accordance with National Indian Gaming Commission Minimum Internal Control Standards.

Work Schedule

• Requires morning, afternoon, evening, and night shifts. Monday through Sunday.
• Request to be scheduled off for a specific day requires advance notification and approval from supervisor.

Essential Duties and Responsibilities

• Will comply with overall cash handling policies and procedures of the casino as well as the personnel policies.
• Redeem VGM tickets and/or chips, cash checks, and change out currency for customers.
• Responsible for maintaining and reconciling a cash drawer or vault bank.
• Verification of departmental banks, payouts and drop proceeds.
• Creating and verification of daily deposits.
• Track customer wins/cash advances for gaming day; maintaining MTL (Multiple Transaction Log) as necessary.
• Must perform assigned duties in highly interruptive conditions with constant time pressures and have the ability to work in a fast‑paced environment.
• Must exhibit STAR treatment to all customers and co‑workers.
• Other duties as assigned by supervisor.

Physical Job Requirements

• Stand/walk continuously and perform job functions for a full shift with lunch break.
• Requires finger dexterity, grasping, bending, twisting, reaching, climbing, stooping, crouching, kneeling, lifting and pulling.
• Move objects up to and exceeding 25 lbs. with reasonable accommodations.
• Casino environment with exposure to smoke; loud mechanical noise and bright flashing lights.

Qualification Standards

• Must pass pre‑employment drug test.
• Must maintain valid Cheyenne‑Arapaho Gaming Commission license.
• High School diploma or one‑year related experience and/or training; or equivalent combination of education and experience.
• Must be computer literate with excellent math and communication skills.

The Lucky Star and Feather Warrior Casinos are Equal Opportunity Employers and will not discriminate against an applicant or employee on any grounds protected under federal, state, or local law including race, color, creed, religion, age, sex, national origin, ancestry, marital status regarding public assistance, membership or non‑membership in any legal organization, or any other characteristic protected under federal, state, or local law. None of the questions in this application are intended to elicit information regarding any protected characteristic, nor imply any limitation, illegal preference, or discrimination based upon non‑job related information or protected characteristics.

If you are hired by the casino(s) you will be employed on an at‑will basis. As an at‑will employee, you may terminate your employment at any time, for any reason and with or without prior notice, cause or discipline. No casino supervisor or manager has the authority to offer or promise anything other than at‑will employment.