Cafeteria Worker

Massachusetts General Hospital; Boston (MA); On-site; USD 19,286 - 28,929; Full time

Job summary

Massachusetts General Hospital is seeking a food service team member to assist in preparing and serving foods across varied service areas. The role involves setting up stations, portioning meals, and maintaining clean, sanitary workspaces in a fast-paced hospital environment.

Applicants should have a high school diploma or equivalent and 2–3 years of food service experience, with strong reading and writing skills and the ability to lift and move items as required.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of food service experience preferred.
• Knowledge of safety procedures and food handling practices.

Responsibilities

• Set up food service, kitchen, or salad areas with equipment and utensils.
• Serve food to customers from counters and steam tables with proper portions.
• Replenish foods, utensils, and condiments at serving stations.
• Follow procedures for food lines, temperature controls, and beverage/ bakery items.
• Maintain clean work areas and proper sanitation.

Skills

Food service

Food preparation

Safety procedures

Reading/Writing

Inventory control

Lifting ability

Education

High School Diploma or Equivalent

Job description

Summary

Performs a wide range of duties involved with preparing and/or serving foods and beverages in one or more of a variety of food service environments

Essential Functions

• Sets up food service, kitchen, or salad area facilities, equipment and utensils, under detailed instruction and, in accordance with specific area needs; checks food temperatures and/or prepares areas for daily operations; may operate cooking or bakery equipment as assigned.
• Conveys food and supplies from the main kitchen, bakery, and/or salad preparation area to the serving site either by carrying or by utilizing a motorized cart.
• Follows prescribed procedures in setting up hot and cold food lines; ice cream, yogurt, and/or ice machines; chooses proper utensils and sets steam line to appropriate temperature for menu items.
• Prepares or assists in the preparation of hot and cold meat and vegetable dishes, beverages, salads, sandwiches, pie fillings, simple bakery items, salad dressings, and/or other similar food items, as appropriate to the position.
• Serves food items to customers from counters and/or steam tables, in accordance with specific instructions, ensuring that appropriate portions are served, and adds relishes and garnishes according to instructions.
• Replenishes foods, silverware, glassware, dishes, and trays at serving stations; may order and replenish condiments.
• Attends to day-to‑day problems and needs concerning equipment and food supplies; detects and ensures disposition of spoiled or unattractive food, defective supplies/equipment, and/or other unusual conditions.
• May clean, wash and maintain work areas, including floors, facilities, pots, pans, service ware, utensils, and equipment; collects and places garbage and trash in designated containers; as appropriate to the area of operation.

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Experience

food service experience 2-3 years required

Knowledge, Skills and Abilities

• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Ability to follow routine verbal and written instructions.
• Ability to read and write.
• Ability to understand and follow safety procedures.
• Ability to safely use cleaning equipment and supplies.
• Ability to lift and manipulate heavy objects.
• Knowledge of food service lines set‑up and temperature requirements.
• Skill in cooking and preparing a variety of foods.
• Knowledge of food preparation and presentation methods, techniques, and quality standards.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Occasionally (3-33%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Occasionally (3-33%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.