Food Services Representative

Insight Hospital and Medical Center; Coldwater (MI); On-site; USD 26,000 - 38,000; Full time

Job summary

Insight Hospital and Medical Center in Coldwater, MI, is seeking a Food Service Worker to support patient meals, cafeteria service, and kitchen sanitation. You will prepare foods for nutritional needs, maintain safety standards, and provide courteous customer service across patient rooms and public areas.

This role requires the ability to follow recipes and HACCP guidelines, operate a cash register in the cafeteria, and work with a team in a fast-paced healthcare setting.

Qualifications

• Knowledge of weights and measurements and ability to follow directions accurately.
• Ability to communicate effectively and respond to inquiries with good interpersonal skills.
• Ability to operate a cash register and complete sales transactions per policy.

Responsibilities

• Readies tray service line and portions food to patient trays according to diet and menu.
• Maintains sanitation and safety of all areas following HACCP principles.
• Operates cafeteria cash register and handles cash transactions accurately.
• Delivers meals to patient rooms and communal areas in a timely manner.
• Stocks inventory, rotates stock, and keeps dietary storage areas clean and organized.

Skills

Weights & measures

Customer service

Interpersonal skills

Cash handling

Education

HS diploma/GED preferred

Tools

Cash register

Job description

Schedule: Casual

Position Summary

Under the direction of manager, prepares foods needed for nutritional needs. Follows all established sanitation procedures. Performs area specific assigned duties to ensure food service to patients, employees, and visitors. Maintain area and equipment in a clean and sanitary condition. Know and observe all safety and sanitation policies and procedures as they relate to your area. Provide quality customer service.

Duties

*All duties listed below are essential unless noted otherwise*

1. Uses proper technique for pulling and rotating stock and labeling and dating of foods.
2. Maintains foods at proper temperatures to assure safety and freshness following H.A.C.C.P. principles.
3. Informs other duties, verbal or written, as assigned by a supervisor.

Tray Line Area

1. Readies tray service line for the appropriate meal. Portions food to patient tray from various stations on serving line according to diet and menu.
2. Prepares and delivers patient nourishments to the patient care area. Delivers meals to patient rooms and communal areas.
3. Performs various duties after try service such as: pre-set trays, wash carts, ready foods for next meal, restock tray line areas and othe4r duties assigned by the supervisor.
4. Scrape, soak, wash and sanitize pots and pans. Check pans for cleanliness sort and deliver to assigned area. Operate and maintain pot machine and record temperatures.
5. Readies tray service line for the appropriate meal. Portions food to patient tray from various stations on serving line according to diet and menu.
6. Dumps trash. Uses good control and correct usage of detergents and cleaning supplies. Maintains cleanliness and order of areas. Follows sanitation codes.

Cafeteria Area

1. Provide fast, friendly, accurate and clean service to each customer. Acknowledge customers promptly and greet each customer with a smile.
2. Prepare foods and set up service area as designed by timeline.
3. Ensure areas are replenished with food when and where needed. Keep foods looking fresh.
4. Must operate cash register according to departmental policies and procedures.
5. Ensure accurate and efficient sales transactions. Know and observe all conditions of the cash handler’s agreement.
6. Ensure proper signage is displayed. Have a working knowledge of food prices.
7. Performs minimal cooking (grill, fryer, pizza) methods to obtain a quality end product.
8. Completes cleaning assignment when scheduled and/or as needed.

Production Area

1. Maintains cleanliness and sanitation for production and all other Dietary areas according to designated outlines in regards to floor and equipment.
2. Completes designated work timelines
3. Maintains cleanliness and sanitation of all walk –in coolers.
4. Stocks inventory and fill Dietary requisitions. Rotates stock, and maintains the order and cleanliness of the Dietary storage areas. Labels and dates foods per Dietary policies.

Required Qualifications

Education: N/A

Skills: Must have knowledge of weights and measurements. Requires the ability to make change and keep records accurately. Must be able to follow directions, communicate and respond to inquiries/requires effective interpersonal skills. Able to verbalize information to customers about product and/or recipe contents.

Preferred Qualifications

Education: HS diploma/GED preferred

Years of Experience: N/A

Working Conditions

Personal Protective Equipment: n/a

Physical Demands: Must to able to move about the hospital and between workstations. Must be able tolerate exposure to temperature changes, humid/hot conditions and unpleasant orders. Must be able to work mops, brooms and trash mobiles. Must be able to occasionally move heavy carts and frequently lift light to medium weight equipment and supplies. The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law.

Insight is an Equal Opportunity Employer Workplace