Cafeteria Supervisor: Elevate Team Dining & Service

Loews Hotels & Co; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

One free meal per shift

Free theme park access

Training and development opportunities

Job summary

Loews Hotels at Universal Orlando is seeking a hands‑on Cafeteria Supervisor to lead the Team Member Cafeteria during evenings, weekends, and peak periods. You will oversee food quality, sanitation, inventory, and staff development to deliver a consistently positive dining experience for team members.

Ideal candidates bring 3–5 years of supervisory hotel experience, knowledge of kitchen equipment, and a strong focus on food safety and guest service in a dynamic hospitality environment.

Qualifications

• 3–5 years supervisory experience in upscale, high‑volume hotel preferred.
• Experience with the listed kitchen equipment and food preparation processes.
• Thorough knowledge of Food Service Sanitation Standards.
• Certification as Food Service Manager or other regulation‑required certification.
• Effective leadership, organizational and communication skills.
• Culinary degree or equivalent formal training preferred.
• Excellent guest service skills and strong problem‑solving abilities.
• Ability to regularly push, pull, lift up to 50 lbs and to work a flexible schedule including nights, weekends and holidays.

Responsibilities

• Oversee the daily operation of the Team Member Cafeteria, ensuring high‑quality food service, cleanliness, organization, and sanitation.
• Provide daily leadership, direction, coaching, and support to Cafeteria team members to promote engagement and service excellence.
• Monitor food quality, recipe adherence, portion consistency, freshness, and presentation standards.
• Manage menu execution by ensuring recipes and serving standards are followed.
• Conduct routine inspections of food prep, dining, and storage areas for cleanliness and safety.
• Oversee inventory, ordering, receiving, and storage to minimize waste and maintain quality.
• Maintain appropriate par levels for food, beverages, and supplies.
• Perform regular quality checks on handling, temperatures, and sanitation.
• Schedule workforce and daily work assignments to ensure adequate staffing.
• Support onboarding and training with ongoing coaching and development.
• Partner with culinary, procurement, facilities, and other teams to support operations.
• Monitor labor, inventory controls, and food costs to meet departmental goals.
• Identify opportunities to improve quality and efficiency and guest experience.
• Ensure compliance with company policies and food safety regulations.

Skills

Leadership

Food service

Communication

Team supervision

Customer service

Education

Culinary degree

Food Service Manager certification

Tools

Combination Ovens

Fryers

Grills

Griddles

Food Processors

Mixers

Slicers

Steamers

Sous Vide Machines

Walk‑in Coolers

Job description

Loews Hotels at Universal Orlando is seeking a hands‑on Cafeteria Supervisor to lead the Team Member Cafeteria during evenings, weekends, and peak periods. You will oversee food quality, sanitation, inventory, and staff development to deliver a consistently positive dining experience for team members.

Ideal candidates bring 3–5 years of supervisory hotel experience, knowledge of kitchen equipment, and a strong focus on food safety and guest service in a dynamic hospitality environment.