Guest-First Café Lead & Operations Manager

Au Bon Pain; Virginia (MN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonuses

Medical, dental, and vision insurance

401K

Vacation time

Pet insurance

Employee referral programs

Job summary

A well-known café chain is seeking an Associate Manager to oversee daily operations and ensure a guest-first service standard. The role includes financial management, team training, and maintaining high levels of food quality and cleanliness. Candidates should have a BA/BS degree, restaurant experience, and strong leadership skills. The position offers a structured training program, competitive salary, and a range of benefits, promoting a positive work environment.

Qualifications

• Minimum one year experience in restaurant management or as assistant manager.
• Strong computer skills required.
• Must have ServSafe certification within 90 days.

Responsibilities

• Ensure ‘Guest First’ service and café standards are met.
• Assist in daily operating procedures and maintaining café operations.
• Analyze financial performance and control costs efficiently.
• Support and train Shift Supervisors and café team members.
• Maintain cleaning and sanitation standards during shifts.

Skills

Leadership in a café environment

Financial analysis and control

Performance counseling

Food safety procedures

Customer service excellence

Education

BA/BS degree preferred

Job description

A well-known café chain is seeking an Associate Manager to oversee daily operations and ensure a guest-first service standard. The role includes financial management, team training, and maintaining high levels of food quality and cleanliness. Candidates should have a BA/BS degree, restaurant experience, and strong leadership skills. The position offers a structured training program, competitive salary, and a range of benefits, promoting a positive work environment.