Lead Barista & Café Operations Coach

Barnes & Noble Booksellers, Inc.; Maple Grove (MN); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off

Job summary

Barnes & Noble Booksellers, Inc. is seeking a Lead Barista to guide the café team, maintain compelling product presentations, and ensure the smooth running of the Café. You will lead by example, support teammates, and address questions or concerns promptly and effectively.

This role emphasizes reliable attendance, weekend and holiday coverage, proactive coaching in beverage preparation, merchandising, and service, with a focus on creating a welcoming environment for customers and colleagues.

Qualifications

• Leadership and presence on the floor.
• Flexibility to cover shifts including weekends and holidays.
• Positive, proactive approach and willingness to coach others.

Responsibilities

• Lead and support café team to ensure smooth operations.
• Coach baristas on drink prep, sales, and customer interactions.
• Maintain product displays, bake case, and cleanliness standards.
• Coach on FIFO deliveries, inventory, and loss prevention.

Skills

Leadership

Punctuality

Scheduling

Customer service

Coaching

Merchandising

Communication

Problem solving

Job description

Barnes & Noble Booksellers, Inc. is seeking a Lead Barista to guide the café team, maintain compelling product presentations, and ensure the smooth running of the Café. You will lead by example, support teammates, and address questions or concerns promptly and effectively.

This role emphasizes reliable attendance, weekend and holiday coverage, proactive coaching in beverage preparation, merchandising, and service, with a focus on creating a welcoming environment for customers and colleagues.