Café Supervisor — Lead Fast-Paced Resort Café

Delavan Holdings; Delavan (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Lake Lawn Resort in Delavan, WI is seeking a Café Supervisor for the Isle of Capri Café. You will oversee daily café operations, lead and train team members, and ensure exceptional guest service across shifts.

Responsibilities include greeting guests, maintaining product quality, managing inventory, and supporting scheduling and cash handling. This is a full-time, on-site role within a high-volume resort environment.

Qualifications

• Previous café, barista, food service, or supervisory experience preferred.
• Strong leadership, communication, and guest service skills.
• Comfortable handling cash in a fast-paced environment.
• Ability to multitask, stay organized, and lead during busy periods.
• Positive attitude and team-oriented mindset.

Responsibilities

• Supervise daily café operations and assist with opening and closing procedures.
• Lead, train, and support café attendants to ensure exceptional guest service.
• Greet guests, answer menu questions, and provide recommendations.
• Monitor food and beverage quality, presentation, and service standards.
• Assist with preparing coffee drinks (including lattes), cold beverages, sandwiches, and pizzas as needed.
• Balance registers and oversee end-of-shift cash handling procedures.

Skills

Leadership

Guest service

Communication

Cash handling

Team motivation

Job description

Lake Lawn Resort in Delavan, WI is seeking a Café Supervisor for the Isle of Capri Café. You will oversee daily café operations, lead and train team members, and ensure exceptional guest service across shifts.

Responsibilities include greeting guests, maintaining product quality, managing inventory, and supporting scheduling and cash handling. This is a full-time, on-site role within a high-volume resort environment.