Cafe Specialist

ARIZONA HUMANE SOCIETY; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO program

Up to 8 paid holidays per year

401(k) with employer contribution

Medical, Dental and Vision Plans

PSLF program

Discounts on veterinary services and 0

Discounts on veterinary services and 0

Job summary

The Arizona Humane Society is seeking a dedicated Cafe Specialist to join our Papago Park Campus café team on a full-time basis. You will manage front-of-house service, prepare drinks and menu items, and operate the POS system with accuracy and care.

Ideal candidates bring a high school diploma, at least one year in a high-volume kitchen or beverage setting, and strong customer service skills to help deliver a positive guest experience in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• One-year prior work experience in a high-volume kitchen or beverage service environment required.
• Food Handler Card required.
• Experience in customer service and/or retail preferred.
• Ability to learn/use POS software and handle cash accurately.

Responsibilities

• Open/close duties, operate hot and cold service lines, and prepare drinks and menu items per recipes.
• Use POS system to create/close customer transactions and handle cash responsibly.
• Maintain knowledge of menu items and promotions; deliver excellent customer service.
• Adapt to changing priorities in a fast-paced environment.

Skills

Customer service

Cash handling

Multitasking

Interpersonal skills

Food safety

Adaptability

Education

High school diploma/GED

Tools

POS software

Job description

Cafe Specialist

The Arizona Humane Society is seeking a dedicated and motivated full-time Cafe Specialist to join our Café team at our Papago Park Campus. This role offers a 4 10 - hour shift schedule. If you're a talented professional eager to make a difference, we'd love for you to keep reading!

Paws Up For Great Benefits!

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental and Vision Plans
• Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
• Discounts on veterinary services and other pet perks!

A Day in the Life:

The Cafe Specialist is responsible for opening and closing duties, operating both the hot and cold service lines, and preparing drinks and menu items according to standardized recipes and procedures. This role also operates the point-of-sale (POS) system to accurately create and close customer transactions, handles cash responsibly, maintains knowledge of all menu items and promotions, and delivers exceptional customer service. The ideal candidate is adaptable, responds quickly to changing priorities, and thrives in a fast-paced environment while meeting the evolving needs of both the organization and its customers.

Job Requirements:

• High school diploma/GED required.
• One-year prior work experience in a high-volume kitchen or beverage service environment required.
• Food Handler Card (or Food Handler Certificate) required.
• Experience in customer service and/or retail preferred.
• Strong interpersonal and customer service skills required.
• Must be able to handle food items safely and properly in a kitchen environment.
• Understanding of retail and cash handling operations required.
• Ability to learn/use POS software (for use with food service in a restaurant environment).
• Complete food preparation procedures according to written instructions.
• Ensure paperwork and data entry is completed accurately and legibly.
• Multitask and handle multiple, simultaneous orders.
• Keep necessary items and supplies adequately stocked and understand their uses and applications.
• Continue to expand knowledge of staff dietary needs and restrictions.
• Assist drivers with loading and unloading orders.
• Perform cashier duties; operating the register, completing customer transactions, and cash handling.
• Perform routine inventory checks and create vendor orders as necessary.
• Maintain knowledge of all available menu items, their ingredients, and their preparation methods.
• Create daily or weekly special menu items and order necessary items to execute them properly.

Physical Demands/Work Environment:

While performing the duties and essential functions of this position, the employee is required to stand and walk for extended periods, up to ten (10) hours per workday. The employee will also be required to sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance on a ladder, stoop, kneel, crouch or crawl. The employee must occasionally bend, lift and/or move up to 50 pounds.

There will be exposure to dust, heat, cold, and temperature changes; occasional wet floors, and animal noises, odors, and dander.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Additional Information

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program.

Ready to Join our team and make a difference every day?

Pre-employment background check is required.