Café Site Lead

Aging True; Saint Johns Park (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Aging True is seeking a responsible individual to manage the Cathedral Café operations in Florida, serving seniors in a congregate meal setting. You will supervise daily activities, ensure safety standards, and coordinate with leadership to maintain service quality.

The role emphasizes staff coordination, volunteer training, and responsive reporting of concerns to the Operations Director, with a focus on delivering excellent customer service to elderly clients.

Qualifications

• Must be at least 21 years of age or older.
• Serve Safe Certification preferred.
• Previous food service experience preferred.
• Supervisory experience preferred.
• Computer skills.
• Proficient reading and writing comprehension skills.
• Must communicate and relate well with the elderly.
• Must have a current Motor Vehicle Record with no more than two moving violations and no more than one at-fault accident in the past three years; no DUI/DWI in last five years.
• Successful completion of Level II background checks and pre-employment drug screening.

Responsibilities

• Oversee the daily operations of the Cathedral Café senior congregate meal site.
• Oversee that the Café maintains agency and faner audit standards daily.
• Responsible for reporting all equipment and dining area repair needs in a timely manner.
• Responsible for reporting all client, staffing, facility, or volunteer concerns or issues to the Community Meal Site Coordinator or the Director of Operations in a timely manner.
• Ensure clients receive a high level of customer service from both staff and volunteers.
• Assist with meeting outlined department goals.
• Assign daily work duties for employees & volunteers to ensure accuracy and a quality dining experience for the clients.
• Assist with the training and recruitment of Café volunteers.
• Perform the duties of a Driver Ambassador on the day(s) the Café meal site is closed.

Skills

Serve Safe Certification

Computer Skills

Customer Service

Communication Skills

Interpersonal Skills

Job description

Helping to maintain people’s independence is the cornerstone philosophy of Meals on Wheels. Aging True provides hot, nutritious meals to homebound elderly and disabled persons in Duval and Clay counties. In fact, the agency has been feeding people since 1962. This position will direct the efficient daily operation of the Cathedral Café, a congregate meal site located within The Cathedral Terrace. Cathedral Terrace is HUDD funding housing for seniors and disabled adults. This position will work closely with the Community Meal Site Coordinator and the Director of Operations on a full-time basis and will perform the duties outlined below.

Qualifications/Requirements:

• Must be at least 21 years of age or older
• Serve Safe Certified preferred
• Previous food service experience preferred
• Supervisory experience preferred
• Computer Skills
• Proficient reading and writing comprehension skills
• Must communicate and relate well with the elderly
• Must have a current Motor Vehicle Record with no more than two (2) moving violations and no more than one (1) at fault accidents within the past three (3) years. No DUI’s or DWI’s reported within the last five (5) years
• Successful completion of Level II background checks and pre-employment drug screening

Experience:

• A qualified candidate must have experience in customer service
• Demonstration of food safety and the ability to train and implement requirements
• Experience emailing and performing general computer skills
• Experience coordinating and directing activities with a senior population

Essential Functions:

• Oversee the daily operations of the Cathedral Café senior congregate meal site
• Oversee that the Café maintains agency and faner audit standards daily
• Responsible for reporting all equipment and dining area repair needs in a timely manner
• Responsible for reporting all client, staffing, facility, or volunteer concerns or issues to the Community Meal Site Coordinator or the Director of Operations in a timely manner
• Ensure clients receive a high level of customer service from both staff and volunteers.
• Assist with meeting outlined department goals
• Assign daily work duties for employees & volunteers to ensure accuracy and a quality dining experience for the clients
• Assist with the training and recruitment of Café volunteers
• Perform the duties of a Driver Ambassador on the day(s) the Café meal site is closed

Working Conditions/Physical Requirements:

• Work hours are Monday through Friday, 7:00am-2:30pm
• Lifting capability of 25 to 50 pounds

AGING TRUE IS AN AFFIRMATIVE ACTION EMPLOYER

AGING TRUE IS AN EQUAL OPPORTUNITY EMPLOYER