Cafe Shift Supervisor — Lead Craft & Customer Experience

Starbucks Corp.; Latrobe (Westmoreland County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) employer match

Tuition coverage (Starbucks College)

Paid parental leave

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a warm, welcoming space for the community and ensuring quality beverages and foods. You will supervise team members, maintain store policies, and model dependable attendance.

The role requires six months of customer-service experience, the ability to delegate tasks, strong communication, and teamwork. Starbucks offers comprehensive benefits and growth opportunities as part of being a partner.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Able to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies and deliver quality beverages and food products.
• Delegate tasks to other employees and coordinate team duties.
• Direct and coach staff to prepare beverages and food to standard recipes.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Direct the work of others and ensure service standards are met.
• Prepare and coach beverage and food preparation to standard recipes.
• Ensure cash handling, store safety and security are maintained.

Skills

Customer service

Team leadership

Communication

Attendance discipline

Flexible scheduling

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a warm, welcoming space for the community and ensuring quality beverages and foods. You will supervise team members, maintain store policies, and model dependable attendance.

The role requires six months of customer-service experience, the ability to delegate tasks, strong communication, and teamwork. Starbucks offers comprehensive benefits and growth opportunities as part of being a partner.