Cafe Shift Supervisor - Lead Craft & Community

Starbucks Corp.; Carthage (NC); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Tuition coverage

401(k) with employer match

Healthcare benefits

Paid time off

Parental leave

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. The role involves coaching baristas, ensuring quality beverages and foods, and maintaining store policies and safety.

You will direct and coordinate tasks among team members while delivering exceptional guest experiences. The position requires at least six months of customer-facing experience, strong communication, and the ability to work flexible hours including mornings,

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Experience delegating tasks to two or more employees and coordinating their work.
• Ability to direct the work of others and learn quickly.
• Strong interpersonal and teamwork skills.

Responsibilities

• Lead with craft and heart to make Starbucks stores welcoming for the community.
• Prepare and coach food and beverages to standard recipes or customer-specific changes.
• Maintain store policies, cash handling, safety, and security.
• Delegate tasks to team members and coordinate two or more employees.
• Ensure quality beverages and food products and positive guest experiences.

Skills

Customer service

Cash handling

Team leadership

Attendance & punctuality

Communication

Training & coaching

Flexible hours

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. The role involves coaching baristas, ensuring quality beverages and foods, and maintaining store policies and safety.

You will direct and coordinate tasks among team members while delivering exceptional guest experiences. The position requires at least six months of customer-facing experience, strong communication, and the ability to work flexible hours including mornings,