Shift Supervisor – Lead Craft Coffee & Team Growth

Starbucks Corp.; Rock Hill (SC); On-site; USD 17,909,000 - 23,419,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition assistance

401(k) with employer match

Paid vacation

Holiday pay

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee shift operations, ensure quality beverages and food, and coach team members to meet store standards.

Ideal candidates have 6+ months in a customer-facing role, strong communication and leadership abilities, and a collaborative attitude. Starbucks offers comprehensive benefits and opportunities for growth, including tuition assistance.

Qualifications

• Attend consistently and punctually, with or without accommodations.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.

Responsibilities

• Lead shift operations with craft and heart to ensure a welcoming space.
• Prepare and coach beverage/food preparation to standard recipes or customer customization.
• Delegate tasks to team members and coordinate activity of two or more employees.
• Provide excellent customer service and respond to requests promptly.

Skills

Direct the work

Fast learner

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee shift operations, ensure quality beverages and food, and coach team members to meet store standards.

Ideal candidates have 6+ months in a customer-facing role, strong communication and leadership abilities, and a collaborative attitude. Starbucks offers comprehensive benefits and opportunities for growth, including tuition assistance.