Cafe Shift Supervisor - Lead Craft Coffee & Community

Starbucks Corp.; Knoxville (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Match

Stock Program (Bean Stock)

Tuition Coverage

Job summary

Starbucks Coffee Company in Knoxville, TN is seeking a Shift Supervisor to lead daily operations with craft and heart, ensuring a warm, welcoming space for the community. You will supervise partners, uphold quality beverages and food, and support a safe, efficient store environment.

The role requires reliable attendance, flexibility for early mornings, evenings, weekends and holidays, and the ability to coach colleagues and delegate tasks.

Qualifications

• Six (6) months of experience interacting with customers.
• Availability for early mornings, evenings, weekends, holidays.
• Six (6) months of experience delegating tasks to others.
• Maintain attendance and punctuality.

Responsibilities

• Lead day-to-day shifts with craft and heart.
• Ensure quality beverages and food per recipes.
• Coach and delegate tasks to team members.
• Maintain store safety and security.
• Provide excellent customer service and resolve issues.

Skills

Directing others

Customer service

Communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Knoxville, TN is seeking a Shift Supervisor to lead daily operations with craft and heart, ensuring a warm, welcoming space for the community. You will supervise partners, uphold quality beverages and food, and support a safe, efficient store environment.

The role requires reliable attendance, flexibility for early mornings, evenings, weekends and holidays, and the ability to coach colleagues and delegate tasks.